Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.
Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Customer Service Representative
Vallarta Super Market
09.2022 - 08.2023
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Coordinated with logistics department to expedite shipping for urgent customer orders.
Agricultural Field Worker
Paragon Personnel
08.2021 - 09.2022
Maintained proper care of farm tools, equipment, and facilities to ensure longevity and minimize downtime due to repairs or replacements.
Provided essential support during harvest season by operating machinery and manually collecting crops when needed.
Ensured overall plant health by monitoring for pests and diseases, applying appropriate treatments when necessary.
Applied organic growing practices to plant variety of heirloom herbs, vegetables and fruits.
Improved crop yields by implementing modern agricultural techniques and best practices.
Weeded vegetable and herb gardens to provide healthy environment for plant growth.
Floor Associate
Ross Dress For Less Inc
10.2020 - 09.2021
Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.
Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Agricultural Field Worker
Esparza Enterprise Inc
05.2020 - 06.2020
Assisted with post-harvest activities such as processing, packing, storing, or transporting produce while ensuring quality standards were upheld consistently throughout the supply chain process.
Maintained proper care of farm tools, equipment, and facilities to ensure longevity and minimize downtime due to repairs or replacements.
Provided essential support during harvest season by operating machinery and manually collecting crops when needed.
Maintained open communication with farm supervisors regarding progress updates and any challenges faced during daily operations.
Adapted quickly to changing weather conditions or unforeseen circumstances that impacted daily tasks or overall crop success rates within the growing season.
Education
Certificate of Completion - Basic Business Skills
Bakersfield Adult Schools
Bakersfield, CA
12.2023
Associate of Arts -
Bakersfield College
Bakersfield, CA
05.2021
Associate in Art in Spanish For Transfer -
Bakersfield College
Bakersfield, CA
05.2021
Associate of Science - Administration of Justice For Transfer
Bakersfield College
Bakersfield, CA
05.2021
High School Diploma -
Arvin High School
Arvin, CA
05.2018
Timeline
Production Worker
Dreyer's
07.2024 - Current
Customer Service Representative
Vallarta Super Market
09.2022 - 08.2023
Agricultural Field Worker
Paragon Personnel
08.2021 - 09.2022
Floor Associate
Ross Dress For Less Inc
10.2020 - 09.2021
Agricultural Field Worker
Esparza Enterprise Inc
05.2020 - 06.2020
Certificate of Completion - Basic Business Skills
Bakersfield Adult Schools
Associate of Arts -
Bakersfield College
Associate in Art in Spanish For Transfer -
Bakersfield College
Associate of Science - Administration of Justice For Transfer