Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmen Rios

Upland

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

PBX Operator/Receptionist

Chino Valley Hospital
06.2019 - 10.2024
  • - Directed calls, managed mail, and facilitated visitor check-ins for inpatient care.
  • - Ensured seamless communication across departments.
  • Maintained a high level of professionalism while assisting callers in various situations, including emergencies and complaints.
  • Trained and mentored new PBX operations employees.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Processed and organized incoming mail for distribution to appropriate departments.

Chiropractic Assistant

Health Strong Chiropractic
10.2018 - 06.2022
  • - Managed patient intake processes, including chart creation and insurance verification.
  • - Provided administrative support, addressing patient inquiries and preparing patients for procedures.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.

CNA Volunteer

Pomona Vista Care Center
11.2020 - 04.2021
  • Transported patients safely within the facility using appropriate equipment such as wheelchairs or lifts.
  • Supported patients'' personal hygiene needs, ensuring dignity and cleanliness.
  • Aided patients with mobility challenges, promoting safety and independence.
  • Utilized strong organizational skills to manage multiple responsibilities simultaneously while maintaining high levels of quality in all aspects of work performed as a CNA volunteer.

Education

Medical Assistant -

American Career College
CA
04.2014

Skills

  • Bilingual communication (English/Spanish)
  • HIPAA compliance
  • Knowledge of OSHA regulations
  • Medical terminology knowledge
  • Customer service
  • Vital sign monitoring
  • Direct patient care
  • CPR
  • Patient assessments
  • First aid
  • Medical supply inventory
  • Trustworthy companion

Timeline

CNA Volunteer

Pomona Vista Care Center
11.2020 - 04.2021

PBX Operator/Receptionist

Chino Valley Hospital
06.2019 - 10.2024

Chiropractic Assistant

Health Strong Chiropractic
10.2018 - 06.2022

Medical Assistant -

American Career College

Similar Profiles

CREATE PROFILE
Carmen Rios