Carmen Pindi
Ottawa
Summary
Experienced professional seeking a position in an organization that values problem-solving abilities, a strong work ethic, and expertise in customer service and interpersonal skills. Solid background in administrative finance with proficiency in managing financial records, and financial reporting. Skilled in fostering collaborative environments, driving team success, and adapting to changing requirements. Expertise in financial analysis, expense tracking, and compliance. Known for reliability and delivering impactful results.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Administrative Finance Officer
Immigration Refugee and Citizenship Canada
10.2022 - Current
- Responsible for using the Salary Forecast Tool to update slary forecast by employee, PRI information, position number information and releasing employee to '0000' in SFT, and communicating with other branches.
- Responsible for financial delegation: using the DFSA tool, updating the tracker, and filing in GCDocs informing.
- Responsible for Acquisition Card: creating a card document, updating the invoice tracker, providing supporting documentation, creating logins for various vendor online portals, filing in GCDocs and naming conventions, and completing the reconciliation process.
- Responsible for Purchase Orders: Purchase order creation.
- Responsible for ordering supplies: send call-outs, create carts based on requests, place orders, track approvals, ordering, receiving, and pick-ups.
- Responsible for ergonomic equipment assessments, invoice payments, and the purchase of equipment.
- Responsible for Journal Vouchers: ZMSM40 (correcting recoverable/transaction affecting a 1-day period), ZMSM41 (correcting transactions impacting multiple pay periods), ZMSM50 (reversing/deleting a JV), and I8 JV Salary correcting after recoveries.
- Responsible for IS certifications (salary recoveries, translations): preparing IS reports, requesting invoices as needed, gathering the required signatures, and submitting reports to FIN IS.
- Responsible for interdepartmental settlements (salary recoveries): transfer ins/transfer outs – maintaining trackers and invoices.
- Responsible for awards: instant awards, long service awards, and invoice payments.
Administrative & ATIP Liason Officer
Immigration Refugees Citizenship Canada, IRCC
10.2022 - 10.2024
- Responsible for receiving and reviewing Access to Information and Privacy (ATIP) requests from internal and external stakeholders.
- Responsible for assigning ATIP requests to the appropriate party and division for their attention and response purposes.
- Responsible for developing a request tracker for ATIP tracking and efficiency purposes via GcDocs.
- Responsible for the distribution of workplace achievement awards.
- Creating, placing and processing orders for workplace achievement awards.
- Collecting and gathering personal information for workplace achievement award delivery
- Provides administrative support to the Service Line Support Unit
- Responsible for managing incoming Award and Ergonomic assessment requests as well as documentation coming from the Service Line Support Unit
- Assists in the implementation of workplace safety and security measures
Legal Assistant - Advisory
Public Safety Canada
11.2017 - 10.2022
- Responsible for formatting and processing a variety of legal and non-legal documents in accordance with applicable policies, procedures, guidelines and legislations.
- Responsible for opening, organizing and maintaining departmental files ensuring adequate document management in accordance with current policies and standards.
- Responsible for organizing, assembling and inputting documents in both physical and electronic document management systems.
- Responsible for ensuring adequate records management of documents and files, electronically and in hard-copy format while following guidelines for archiving closed and inactive files.
- Responsible for organizing and coordinating my workload and properly managing my time. Responsible for maintaining daily agendas of assigned legal professionals, following up on agendas, setting meetings and making travel arrangements (itineraries, reservations, travel claims, etc). Responsible for providing technical support for training activities and conferences (material, venue, hospitality, budget authorization).
- Responsible for processing and organizing the correspondence, internal and external inquiries, filing for assigned legal professionals. Responsible for facilitating the flow of information between assigned legal professionals, clients and other organizations.
- Responsible for performing searches for, identifying, locating and retrieving specified legal and administrative documents in accordance with general instruction from assigned legal professionals. Responsible for carrying out database searches for further analysis by legal professionals.
- Responsible for providing administrative support as required in the daily management of the work unit including correspondence control, scheduling appointments, meetings and conferences.
- Responsible for ensuring that material, equipment, boardrooms and networks are available.
- Responsible for updating and maintaining legal and administrative databases as well as management information systems.
- Provided occasional assistance in the review legal documents and correspondence to ensure accuracy, compliance with legal procedures and correct grammatical usage.
Warrant Response Center Officer
Canada Border Services Agency
08.2017 - 11.2017
- Responsible for the analysis, assessment and interpretation of legislation administered by the CBSA and information contained in CBSA databases or paper files to identify and verify status of individuals and decide if the person of interest may be in violation of this legislation and require further examination by the CBSA.
- Responsible for determining the validity of an Immigration warrant and advising and counselling a Peace officer that the person of interest can be arrested and detained on behalf of the CBSA under IRPA and until an Inland Enforcement officer is available.
- Responsible for verifying, responding and recording law enforcement, departmental officials, other government department and the public’s entitlement to the release and disclosure of confidential CBSA information or refer them to another departmental individual, Federal, Provincial or Municipal government for further assistance.
- Analyzed internal and external requests for assistance, interpreted the application of legislation administered by the CBSA, examined databases, assessed guidelines, policy and procedure and the circumstances of the call to determine the appropriate course of action. Based on the analysis, made the decision on whether or not a person of interest may be in violation of legislation and required further examination by CBSA Enforcement officer or Intelligence officer.
- Confirmed the validity of an Immigration warrant to law enforcement across Canada by reviewing all documentation on databases and the file with the information the caller provides. Analyzed the situation and assessed whether or not the circumstances required the dispatch of an Inland Enforcement officer or if a detention order would be applicable.
- Examined Immigration warrants and Previously Deported Person files received from CBSA enforcement offices and CIC offices across Canada. Determined when a file is included, amended or removed from the CPIC database by interpreting applicable legislation, policies and procedures. Responsible for analyzing databases and the information contained on the paper file to ensure that all law enforcement in Canada and the U.S. have reliable information on the individual of interest.
- Responsible for analysing and examining files contained in the CBSA National repository on a regular basis. Determined if the quality of the information on file, in databases and on CPIC meet all current criteria to remain on the law enforcement database.
- Responsible for processing computer generated reports on Immigration files that have been cancelled, executed or removed from CPIC and confirmed the removal of the information from that database to ensure that a person of interest is no longer flagged to the law enforcement community in Canada and the U.S. Returned all relevant information to the local office for appropriate action.
- Responsible for compiling the information which was collected from tip calls, analyzed the information gathered and prepared the resulting intelligence for dissemination.
Program Assistant
Immigration Refugee and Citizenship Canada
11.2016 - 03.2017
- Verify Electronic Travel Authorizations (eTAs) applications.
- Perform an analysis of data entered into the GCMS software.
- Cross-reference information and avoid duplicate application creation.
- Report Flagged applications for national security purposes.
- Merge previously duplicated application for eventual approval.
- Interact with CBSA and Passport officers.
- Verify the validity of entered data with CBSA and Passport officers.
- Analyzed Visa application.
- Verified passport information as well as medical records for Visa applications.
Education
Diplôme de design de Coiffure femme et homme - Business Administration And Management
L’Ecole Le Monde De La Coiffure
Gatineau, QC 05.2013 - 01.2014
Small Business management diploma - Business Administration And Management
Ashworth College
Hamilton, ON 05.2001 -
High School Diploma -
Collège Catholique Samuel Genest
Ottawa, ON 05.2001 -
Skills
- Strong verbal and written communication
- Excellent customer service skills
- Interpersonal skills
- Teamwork skills
- Leadership skills
- Self-motivated
- Ability to work in fast-paced environment
- Problem identification and solution implementation
- Task-oriented
- Ability to work on tasks with variable deadlines
- Proficient in Microsoft Word
- Proficient in Word Perfect
- Proficient in Excel
- Proficient in PowerPoint
- Proficient in Internet
- Proficient in Outlook
- Procurement management
- Multitasking
Career Goal Objective
To obtain a position within an organization seeking an extraordinary record of problem solving ability, an enthusiastic work ethic while utilizing my knowledge in customer service as well as my interpersonal skills to help accomplish and achieve organizational goals.
Timeline
Administrative & ATIP Liason Officer
Immigration Refugees Citizenship Canada, IRCC
10.2022 - 10.2024
Administrative Finance Officer
Immigration Refugee and Citizenship Canada
10.2022 - Current
Legal Assistant - Advisory
Public Safety Canada
11.2017 - 10.2022
Warrant Response Center Officer
Canada Border Services Agency
08.2017 - 11.2017
Program Assistant
Immigration Refugee and Citizenship Canada
11.2016 - 03.2017
Diplôme de design de Coiffure femme et homme - Business Administration And Management
L’Ecole Le Monde De La Coiffure
05.2013 - 01.2014
Small Business management diploma - Business Administration And Management
Ashworth College
05.2001 -
High School Diploma -
Collège Catholique Samuel Genest
05.2001 -
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