Carmen Madrigal

Oxnard

Summary

Results-driven sales associate with extensive experience in client relationship management and team leadership. Proven ability to adapt to changing environments while achieving sales targets and enhancing customer satisfaction.

Overview

years of professional experience

Work History

Lead Sales Associate

The North Face Inc.

Camarillo, CA

09.2025 - Current

Deliver high-quality customer service and assist with product selection
Operate POS system, process cash and card transactions, returns and exchanges
Maintain organized, visually appealing sales floor displays
Answer customer inquiries via phone and in-person
Adapt to flexible schedules and support team goals

Medical Assistant/Receptionist/Surgical Coordinator

Foot & Ankle Concepts Inc

Oxnard, CA

02.2018 - 09.2025

Assisted in patient intake processes, ensuring accurate data collection and effective communication with healthcare teams.
Coordinated surgical appointments scheduling, optimizing workflow and enhancing patient access to services.
Prepared examination rooms and maintained medical equipment, promoting a clean and efficient clinical environment.
Administered medications and performed basic diagnostic tests, ensuring adherence to safety standards and protocols.
Trained new staff and ensured smooth office operations
Maintained inventory across five locations

Sales Associate

Tory Burch

Camarillo, CA

11.2016 - 02.2018

Fostered customer relationships through personalized service and product recommendations.
Collaborated with team members to achieve sales goals and improve store performance.
Handled inventory, including receiving shipments and stocking merchandise
Managed cash register and transactions accurately
Maintained clean and organized sales floor displays

Education

High School Diploma -

Hueneme High School