Summary
Work History
Education
Skills
Languages
Timeline
Generic

Carmen LaLonde

Prince George

Summary

Dynamic professional with extensive experience in customer service and management, notably as a Restaurant Manager at Ibis Cafe. Proven ability to excel in high-pressure environments, demonstrating strong multitasking and conflict resolution skills. Committed to maintaining cleanliness and hygiene while fostering lasting client relationships through personalized care.

Work History

Restaurant Hostess

Transylvania Restaurant
  • Managed high-pressure situations while addressing telephone inquiries and in-person guest needs.
  • Maintained an organized waitlist, ensuring efficient seating during peak hours.
  • Responded to customer inquiries regarding hours, seating arrangements, and menu options.
  • Demonstrated multitasking abilities by seamlessly balancing multiple tasks in a fast-paced environment.

Retail Store Manager

Fany Lux Boutique
  • Guided employees by imparting techniques for managing diverse sales aspects, complex challenges, and demanding customers.

Restaurant Manager

Ibis Cafe
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.

Esthetician

Damara Spa
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.

Estetician

Spa Cantik
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.

Estetician

Transformationdayspa@gmail.com
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.

Sales Associate Supervisor

Northern Reflections
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma - Accounting

Liceul Teologic 11
Arad Romania
06.1998

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cleanliness and hygiene
  • Conflict resolution

Languages

English
Full Professional

Timeline

Restaurant Hostess

Transylvania Restaurant

Retail Store Manager

Fany Lux Boutique

Restaurant Manager

Ibis Cafe

Esthetician

Damara Spa

Estetician

Spa Cantik

Estetician

Transformationdayspa@gmail.com

Sales Associate Supervisor

Northern Reflections

High School Diploma - Accounting

Liceul Teologic 11

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Carmen LaLonde