Summary
Overview
Work History
Education
Skills
References
Timeline
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Carmen Jackson-Lopez

Eureka

Summary

Experienced Administrative Professional with a strong background in operational coordination, team training, and process improvement within tribal and public service sectors. Proven ability to enhance office systems, ensure data integrity, and foster cross-functional collaboration. Led initiatives that improved workflow efficiency, compliance, and communication at the Yurok Tribe’s Child Welfare Department, while working with the State of California's Department of Children and Family Services. Passionate about supporting community-based organizations like the Redwood Coast Regional Center, and committed to building inclusive, organized, and service-driven office environments.

Overview

9
9
years of professional experience

Work History

Data Analyst

Yurok Tribe Child Welfare Department
Eureka
09.2021 - 05.2022
  • Managed diverse projects for data capture, storage and forecast analysis.
  • Conducted workshops and training sessions for non-technical staff on data analytics and data-driven decision-making.
  • Worked closely with the State of California to prioritize reporting and compliance needs.
  • Disseminated information regarding tools, reports or metadata enhancements.
  • Analyzed and tracked data to prepare forecasts and identify trends.
  • Supported initiatives for data integrity and normalization.
  • Built visualizations that enabled users to quickly interpret results from complex analyses.

Application Specialist II

Yurok Tribe IT Department
Eureka
10.2019 - 11.2021
  • Analyzed data systems and presented weekly reports to management.
  • Installed and maintained routers, generated email addresses and created and reset passwords.
  • Applied prescribed policies to programming syntax in compliance with internal language policies.
  • Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
  • Identified areas where automation can be used to reduce manual workloads.
  • Planned and oversaw set-up process from installation to configuration.

Home Health Caregiver

Chance 4 Change
Eureka
01.2013 - 11.2016
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Provided companionship services including reading aloud, playing games or engaging in conversation with clients.
  • Responded quickly and appropriately to emergency situations involving assigned patients.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Assisted with client personal care needs to foster independence and well-being.
  • Documented patient status and reported changes in care needs.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.

Education

Bachelor of Arts - Leadership Studies

California State Polytechnic University, Humboldt
Arcata, CA
03-2025

Associate of Arts - Communication Studies

College of The Redwoods
Eureka, CA
12-2023

Skills

  • Data analysis
  • Project management
  • Data visualization
  • Effective communication
  • Team collaboration
  • Training development
  • Customer relationship management
  • Problem solving
  • Regulatory compliance
  • Information modeling
  • Operations research
  • Optimization techniques
  • Process mapping
  • Data collection
  • Interpersonal communication
  • Information flow management

References

References available upon request.

Timeline

Data Analyst

Yurok Tribe Child Welfare Department
09.2021 - 05.2022

Application Specialist II

Yurok Tribe IT Department
10.2019 - 11.2021

Home Health Caregiver

Chance 4 Change
01.2013 - 11.2016

Bachelor of Arts - Leadership Studies

California State Polytechnic University, Humboldt

Associate of Arts - Communication Studies

College of The Redwoods

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Carmen Jackson-Lopez