Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmen Hellofs

Coldstream

Summary

Educational Assistant prepared for impactful support roles in academic settings. Offers empathetic communication and innovative thinking while fostering inclusive practices that enhance student engagement. Committed to providing culturally responsive support, meeting diverse needs of students. Knowledge of educational tools and strategies to support diverse student needs. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.


Overview

35
35
years of professional experience

Work History

Educational Assistant Student - Curriculum

Okanagan College
04.2025 - Current
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Maintained positive attitude and affirmatively communicated with each student.


District Sales Manager

Office Essentials
02.1990 - Current
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.

Education

Certified Educational Assistant

Okanagan College
Vernon
05-2026

Skills

  • Understanding diverse perspectives
  • Inclusive practices
  • Empathetic communication
  • Innovative thinking

Timeline

Educational Assistant Student - Curriculum

Okanagan College
04.2025 - Current

District Sales Manager

Office Essentials
02.1990 - Current

Certified Educational Assistant

Okanagan College

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Carmen Hellofs