Carmen Escobedo
West Hills
Summary
Dynamic Office Manager with a proven track record at SA Recycling, excelling in customer service and organizational skills. Enhanced team productivity through effective staff training and streamlined operations, achieving significant cost reductions. Expert in payroll processing and inventory control, fostering a collaborative work environment that drives efficiency and success.
Overview
21
21
years of professional experience
Work History
Office Manager
SA Recycling
10.2016 - Current
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Streamlined communication processes between departments to enhance collaboration and productivity.
- Implemented inventory management system, reducing discrepancies and improving order accuracy.
- Trained and mentored junior staff on administrative procedures and company policies.
- Developed scheduling protocols that optimized staff assignments and reduced overtime costs.
- Evaluated office procedures regularly, identifying areas for improvement to enhance overall efficiency.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Completed weekly payroll for [52] employees.
Shift Manager
McDonalds
03.2005 - 10.2016
- Coordinated daily operations to ensure efficient workflow and timely service delivery.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements to enhance productivity and reduce downtime.
- Monitored inventory levels to maintain optimal stock for uninterrupted operations.
- Developed staff schedules to align workforce availability with peak demand periods.
- Ensured compliance with health and safety regulations across all operational activities.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Education
High School Diploma -
Birmingham Community High School
Van Nuys, CA06-2006
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Relationship building
- Scheduling
- Inventory control
- Staff management
- Employee supervision
- Employee training
- Multitasking
- Reliability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Manager
SA Recycling
10.2016 - Current
Shift Manager
McDonalds
03.2005 - 10.2016
High School Diploma -
Birmingham Community High School