Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmen Castillo

Pomona

Summary

Detail-oriented professional, reliable team player, fluent in English and Spanish, committed to delivering exceptional customer service. Willingness to improve and eager to learn new skills.

Overview

13
13
years of professional experience

Work History

Data Entry

Healthy Care Clinical Laboratory
05.2022 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Adapted quickly to new loading software, improving data entry speed and accuracy.
  • Reduced errors in data entry by paying attention to detail and accuracy..
  • Refined data entry methods, decreasing errors and improving overall output..
  • Performed data entry with speed and accuracy.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Prepared specimens for testing and analysis.
  • Demonstrated flexibility

Shipping and Receiving

Hidden Villa Ranch
07.2021 - 05.2022
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Examined goods to identify defects and reported findings to management.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Oversaw the shipping and receiving processes, ensuring accuracy and timeliness of all incoming shipments as well as outgoing orders sent to customers or other locations within the organization''s network.
  • Coordinated with other departments such as shipping and receiving, maintaining open lines of communication regarding product readiness status changes or delays due to packaging issues.
  • Verified orders from shipping and receiving documentation to complete accurate transfers.
  • Coordinated shipping and receiving operations while maintaining meticulous documentation for accountability purposes.
  • Maintained documentation of shipping and receiving packages using Software.

Housekeeping Attendant by

Building Cleaning Systems
09.2020 - 06.2021
  • Sanitized and cleaned bathroom facilities.
  • Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
  • Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
  • Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.
  • Promoted a welcoming atmosphere by maintaining clean and well-organized waiting areas, hallways, and other common spaces.
  • Maintained a welcoming and hygienic environment to boost patient satisfaction.
  • Maintained inventory of cleaning supplies, ensuring adequate stocks were available for daily use.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Front Desk Receptionist (internship)

Chino Hills Foot And Ankle
11.2011 - 12.2011
  • Greeted guests at front desk
  • Confirmed appointments
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • File charts
  • Sanitized patient rooms following usage.

Education

GED -

American Career College
CA

Diploma - Medical Assistant

American Career College
CA

Skills

  • Data entry
  • Data entry software
  • Customer service
  • Reliable team player
  • CPR
  • Insurance verification
  • Fluent in English and Spanish
  • Reliable transportation
  • Hospice care
  • HIPAA compliance
  • Patient scheduling
  • Vital signs monitoring
  • Specimen processing
  • Specimen preparation
  • Specimen handling
  • Verbal and written communication
  • Shipping and receiving processes
  • Shipping and receiving functions
  • Shipping and receiving tracking
  • Shipping and receiving documentation
  • Shipping and receiving oversight

Timeline

Data Entry

Healthy Care Clinical Laboratory
05.2022 - 08.2024

Shipping and Receiving

Hidden Villa Ranch
07.2021 - 05.2022

Housekeeping Attendant by

Building Cleaning Systems
09.2020 - 06.2021

Front Desk Receptionist (internship)

Chino Hills Foot And Ankle
11.2011 - 12.2011

GED -

American Career College

Diploma - Medical Assistant

American Career College

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Carmen Castillo