Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Carmen Benacquista

Cold Lake,AB

Summary

Dedicated Medical Office Assistant with proven expertise in patient care and office management, honed at Town Circle Medical Clinic. Excelled in multitasking, organization, and problem-solving, enhancing patient satisfaction and office efficiency. Skilled in physician assistance and patient relations, significantly improving examination room preparedness and office ambiance.

Overview

18
18
years of professional experience

Work History

Homemaker

Homemaker Self
11.2022 - Current

Medical Office Assistant

Town Circle Medical Clinic
08.2013 - 11.2022
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used Profile to schedule appointments for doctor visits and procedures.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Supported patient care with accurate preparation and maintenance of examination rooms.
  • Improved office ambiance, ensuring clean and organized reception area for positive first impression.
  • Assisted medical staff during examinations to enhance patient comfort and safety.

Medical Office Assistant

Keswick Health Clinic
07.2006 - 07.2013
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Supported patient care with accurate preparation and maintenance of examination rooms.
  • Assisted with medical coding and billing tasks.
  • Facilitated smooth operation of medical office by assisting with billing and insurance verification.

Education

Medical Office Assistant

Academy of Learning
Newmarket, ON
10-2006

Skills

  • Multitasking and Organization
  • Attention to Detail
  • Problem-Solving
  • Physician assistance
  • Patient Relations

Interests

  • Cooking
  • Reading
  • Self improvement

Timeline

Homemaker

Homemaker Self
11.2022 - Current

Medical Office Assistant

Town Circle Medical Clinic
08.2013 - 11.2022

Medical Office Assistant

Keswick Health Clinic
07.2006 - 07.2013

Medical Office Assistant

Academy of Learning

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Carmen Benacquista