Carmelisa Versola
Lethbridge,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level pharmacy assistant position. Ready to help team achieve company goals. Pharmacy background with 17 years of experience in any pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Overview
18
18
years of professional experience
Work History
Pharmacy Assistant
Petra Pharmacy
09.2023 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Received incoming supplies and stocked in correct locations.
- Merchandised over-the-counter goods and rotated stock.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
Cashier/Merchandiser
Bianca Amor's Liquidation Supercentre
09.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
Senior Pharmacy Executive
Watsons Personal Care Store
08.2010 - 07.2023
- Collaborated with back-office team members to facilitate seamless business execution.
- Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations.
- Performed telepharmacy during the absence of a licensed pharmacist.
- Provides excellent customer service .
- Helped customer needs with prompt , accurate , and efficient service.
- Assisted with the ordering, display, and expiration monitoring.
- Assisted in the inventory management to minimize shrinkage through careful and appropriate handling of stocks and paperwork.
Pharmacist
Medical Center Manila
08.2006 - 04.2008
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
Quality Control Inspector
General Drug And Chemical Company
10.2005 - 05.2006
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Education
Diploma - Business Administration Major in Management
Lethbridge College
Lethbridge, AB04.2025
Bachelor of Science - Pharmacy
Panpacific University
Philippines04.2004
Skills
- Stocking shelves
- Answering customer questions
- Product restocking
- Supply Restocking
- Medication Dispensing
- POS System Operation
- Prescription Interpretation
- Patient Counseling
- Drug Classification Knowledge
- Organizing supplies
- Medication labels
- Resolving Complaints
- Document filing
- Verifying orders
- Receiving incoming supplies
- Processing payments
- Dosage Form Preparation
- Drug Inventory Control
- Pharmaceutical Calculations
- Drug Interaction Awareness
- Customer Service
- Collaboration and Teamwork
- Customer care standards
- Decision-Making
- Critical Thinking
- Order Processing
- Pharmacist support
- Retail Management
Languages
English
Full Professional
Timeline
Pharmacy Assistant
Petra Pharmacy
09.2023 - Current
Cashier/Merchandiser
Bianca Amor's Liquidation Supercentre
09.2023 - 01.2024
Senior Pharmacy Executive
Watsons Personal Care Store
08.2010 - 07.2023
Pharmacist
Medical Center Manila
08.2006 - 04.2008
Quality Control Inspector
General Drug And Chemical Company
10.2005 - 05.2006
Diploma - Business Administration Major in Management
Lethbridge College
Bachelor of Science - Pharmacy
Panpacific University
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