Carmela Rimmer
Whittier
Summary
Professional with experience in community support, ready to make significant impact. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in conflict resolution, active listening, and empathy. Reliable and approachable, fostering supportive and inclusive environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Support Professional
MDH Network
04.2023 - Current
- Accompany clients with interacting within the community as well as obtain to their needs.
- Resource for individuals to meet their self development goals as well as learn new skills.
Shift Leader
Toms Tailgate
03.2017 - Current
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Able to manage restaurant, being able to open and close the restaurant
- Created work tasks to allow employees to help team members achieve goals needed for the restaurant
- Able to get breaks out to employees on time before break violations
Assistant Manager
Popeyes Louisiana Kitchen
12.2019 - 07.2020
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Able to create employees schedules for 2 weeks in advance and distribute the schedules out
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Increased sales due to training staff to greet customers and to upsell as much as possible
- Able to maintain hardworking shifts and no break violations
- Planned team-building exercises to increase employee performance and job satisfaction.
Education
Associate of Arts - Psychology
Fullerton College
Fullerton, CAHigh school diploma - undefined
Skills
- Conflict Resolution
- Employee Training
- Quality Management
- Staff Management
- Shift management
- Quality assurance
- Behavioral health
- Organizational skills
- Communication skills
- Leadership
- Hospitality
Certification
CPR/AED February 2022 to February 2025
Timeline
Community Support Professional
MDH Network
04.2023 - Current
Assistant Manager
Popeyes Louisiana Kitchen
12.2019 - 07.2020
Shift Leader
Toms Tailgate
03.2017 - Current
Associate of Arts - Psychology
Fullerton College