Carman Smith
Windsor,Canada
Summary
Experienced and dedicated Receptionist with a proven track record of effectively working in fast-paced settings. Skilled in managing schedules, records, and front desk operations, bringing over 6 years of administrative expertise to the table. Adaptable to diverse personalities, thrives in providing exceptional customer service and creating a welcoming environment for all. Committed to delivering professional support and ensuring smooth operations with a successful career history in administrative roles.
Overview
31
31
years of professional experience
Work History
Client Service Representative
VON Canada
08.2022 - Current
- Providing administrative support to our community nurses
- Faxing important patient medical information to the appropriate doctor or other care team personnel
- Preparing and tracking of personal protective equipment
- Responsible for monthly supply orders for multiple departments
- Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- Initiate and maintain confidential medical files and records.
- Maintained current and accurate medical records for patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Supported office staff and operational requirements with administrative tasks.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
Billing specialist
Transit Logistics Solutions Inc
02.2019 - 07.2021
- Managed reception area, acknowledged and greeted visitors upon arrival
- Dispersed incoming mail to correct recipients throughout the office
- Responsible for the monthly reconciliation of company credit cards
- Assisted bookkeeper with accounts receivable and accounts payable
- Answered phones and electronic mail and responded to request for information
- Scanned and photo copied documents, sent faxes, filed
- Inputted data and figures into spreadsheets
- Solely responsible for generating all customers invoices in a complete, accurate, and timely manner using accounting software
- Verify accuracy of billing data and revise any errors
- Communicated with customers regarding payment for overdue invoices.
Leasing consultant
Property Hunters Residential Property Management
01.2015 - 01.2019
- Managed reception area
- Answered incoming phone calls and directed them accordingly
- Travelled to various locations showing properties
- Responded to incoming emails
- Corresponded with property owners keeping them informed or addressing concerns.
Quality Control / Assurance Inspector
Lakeside Plastics Ltd
01.1994 - 01.2007
- Inspected, tested and measured materials, products, and installations as per specifications
- Recommended corrective actions to minimize rate of product defects
- Marked parts with grade and acceptance / rejection status
- Utilized SPC and root-cause analysis tools.
Education
Walkerville Collegiate
Windsor, ON06.1991
Skills
- Excellent verbal and written communication skills including professional phone manners
- Excellent computer literacy with ample knowledge of Windows-based programs
- Strong organizational skills
- Courteous demeanor
- File Management
- Office Administration
- Records Management
Totalyearsofexperience
10
Languages
English
Native or Bilingual
French
Elementary
Timeline
Client Service Representative
VON Canada
08.2022 - Current
Billing specialist
Transit Logistics Solutions Inc
02.2019 - 07.2021
Leasing consultant
Property Hunters Residential Property Management
01.2015 - 01.2019
Quality Control / Assurance Inspector
Lakeside Plastics Ltd
01.1994 - 01.2007
Walkerville Collegiate
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