Carly Senia Tripodi-Somerville
Markham,Canada
Summary
Confident young professional with a passion for learning and development. Offers excellent communication skills and the crucial ability to operate in fast-paced environments. Committed to self-improvement and driving team success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Aquatics Instructor
Russell Aquatics
08.2024 - Current
- Cultivated strong relationships with parents, addressing concerns promptly and keeping them informed about their children''s progress.
- Ensured safe learning environment by enforcing pool rules and monitoring class activities.
- Demonstrated proper swimming techniques, emphasizing body positioning and stroke mechanics for optimal results.
Customer Service Representative
Russell Aquatics
02.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Highschool -
St. Brother Andre
Markham, Ontario06.2026
Elementary School -
St. Julia Billiart CES
Markham, Ontario06.2022
Skills
- Strong work ethic
- Able to understand French/Italian
- Strong public speaker
- Band Member (Alto-sax)
- Science Club Member
- AP (Advanced Placement) Student
- Always On Time
- Student Athletic Council Member
- Soccer & Track and Field Team Member
- Patience and Empathy
Certification
- Standard First Aid
- Emergency First Aid
- CPR Certified
Accomplishments
- Science Award
- School Spirit Award
- Highest Course Mark
- Honor Roll
References
Olivia Attardi, Student, 416-898-2835, livo0828@gmail.com
Carolyn Floro, Customer Experience Specialist at Russell Aquatics, 657-501-4884, carolyn@russellaquatics.com
Camden Dever, Co-worker , 647-401-8325, camdev3@gmail.com
Volunteer Experience
- Brother Andre CHS, Sport Score Keeper, September 2024 - present
- Markham Soccer Club, Volunteer Soccer Coach, April 2022 - present
- St. Julia Billiart CES, Volunteer Soccer Referee, May 2023
- St. Julia Billiart CES, Volunteer at School Fair, Annually every June
Timeline
Aquatics Instructor
Russell Aquatics
08.2024 - Current
Customer Service Representative
Russell Aquatics
02.2024 - Current
Elementary School -
St. Julia Billiart CES
- Standard First Aid
- Emergency First Aid
- CPR Certified
Highschool -
St. Brother Andre
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