Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carly Reilly

Fort Saskatchewan

Summary

Dear Revenue Services Coordinator


I am looking to re-enter the workforce in a customer-facing, multi-tasking and team-oriented role after 5 years of working from home in medical transcription while raising two babies to children.


Some experience I would quickly like to snapshot, are my entire career has been customer-focus based. I genuinely like people and gravitate towards these roles. My last 3 positions I have been promoted within without applying . I worked abroad for 5 years, which gave me an open mind on how to problem solve and work with different personalities. I have extensive experience in cash handling from my role working in a bank, retail, and restaurants. I am an expert in written communication, with my current role as a medical transcriptionist requiring me to maintain 99.65% accuracy. my previous role in public relations and sales has given me incredible confidence in verbal communication.


For this opportunity, I would be happy to familiarize myself on my own time with the software and courses required to fulfill the role. Also, I would be happy to accept the lowest wage advertised. I am flexible with casual to part-time, and to full time eventually if an option.

Overview

14
14
years of professional experience

Work History

MEDICAL TRANSCRIPTION

AQUITY SOLUTIONS
07.2018 - Current
  • Correct grammar, spelling, and syntax mistakes in medical records.
  • Maintain high levels of confidentiality with sensitive patient information following HIPAA guidelines.

BUSINESS MANAGER

CLINIQUE
07.2017 - 06.2019
  • Managed the largest Canadian Clinique counter in Canada
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Create and ran self-curated cosmetic/skincare events and managed Canada wide Clinique structured events.

SALES & MARKETING MANAGER

YAS LINKS GOLF CLUB
09.2011 - 10.2016
  • Work with revenue generating department heads to implement creative events and promotions to increase sales to their area: Golf, Food & Beverage, Membership, Academy and Retail
  • Manage the execution of marketing and communication through various channels to reflect specific departments
  • Responsible for the sales of mentioned events/ promotions and general income; Research the success of marketing efforts and adjust when necessary
  • Wrote the 2016 marketing plan and managed the budget of $120,000 CAD per annum
  • Manage and lead two members of staff: Membership Coordinator & Graphic Designer; I reported directly to the General Manager
  • Co-wrote the sales contracts for oversea tour operators, destination management companies & local hotels
  • Received two promotions by two different General Managers and received two awards which resulted in press coverage within this role.

AUDIT & RECEPTION

FAIRMONT EMPRESS HOTEL
05.2010 - 04.2011
  • Responsible for checking guests in and out with friendliness and efficiency, as well as abide with any needs guests may have throughout the night
  • Generated reports through inputting, reconciling and sending data to relevant departments.

Education

Medical Transcription Certificate -

Canscribe Career College
Remote
07.2018

Investment Funds In Canada Certificate -

Canadian Securities Institute
Remote
05.2017

General Business Diploma -

Okanagan College
Penticton
01.2009

Skills

  • Leadership & Management: Department and staff
  • Marketing & Communications: Social media, editorial, print advertisements, photo and video shoots, online communities, email, sms, online newsletter, website, GPS, mobile app, presentations, etc
  • Sponsorship: Sought & negotiated sponsorship agreements with: Cadillac, Audi, Etihad Airways & like brands –managed relationships
  • Cultural Sensitivity
  • Teamwork orientation
  • Customer Complaint Resolution
  • Business operations understanding
  • Attention to Detail

Accomplishments

During my role as a Sales and Marketing Manager at Yas Links, I personally accepted awards for:

  • Best Golf Sponsorship Campaign with Etihad Airways at the Middle East Golf Awards – 2015
  • Best Marketing Campaign at the Middle East Golf Awards – 2014

Awards are decided by a panel of judges and industry experts against all the other Golf Courses in the Middle East.

Timeline

MEDICAL TRANSCRIPTION

AQUITY SOLUTIONS
07.2018 - Current

BUSINESS MANAGER

CLINIQUE
07.2017 - 06.2019

SALES & MARKETING MANAGER

YAS LINKS GOLF CLUB
09.2011 - 10.2016

AUDIT & RECEPTION

FAIRMONT EMPRESS HOTEL
05.2010 - 04.2011

Medical Transcription Certificate -

Canscribe Career College

Investment Funds In Canada Certificate -

Canadian Securities Institute

General Business Diploma -

Okanagan College
Carly Reilly