Carly Reilly
Fort Saskatchewan
Summary
Dear Revenue Services Coordinator
I am looking to re-enter the workforce in a customer-facing, multi-tasking and team-oriented role after 5 years of working from home in medical transcription while raising two babies to children.
Some experience I would quickly like to snapshot, are my entire career has been customer-focus based. I genuinely like people and gravitate towards these roles. My last 3 positions I have been promoted within without applying . I worked abroad for 5 years, which gave me an open mind on how to problem solve and work with different personalities. I have extensive experience in cash handling from my role working in a bank, retail, and restaurants. I am an expert in written communication, with my current role as a medical transcriptionist requiring me to maintain 99.65% accuracy. my previous role in public relations and sales has given me incredible confidence in verbal communication.
For this opportunity, I would be happy to familiarize myself on my own time with the software and courses required to fulfill the role. Also, I would be happy to accept the lowest wage advertised. I am flexible with casual to part-time, and to full time eventually if an option.
Overview
14
14
years of professional experience
Work History
MEDICAL TRANSCRIPTION
AQUITY SOLUTIONS
07.2018 - Current
- Correct grammar, spelling, and syntax mistakes in medical records.
- Maintain high levels of confidentiality with sensitive patient information following HIPAA guidelines.
BUSINESS MANAGER
CLINIQUE
07.2017 - 06.2019
- Managed the largest Canadian Clinique counter in Canada
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Create and ran self-curated cosmetic/skincare events and managed Canada wide Clinique structured events.
SALES & MARKETING MANAGER
YAS LINKS GOLF CLUB
09.2011 - 10.2016
- Work with revenue generating department heads to implement creative events and promotions to increase sales to their area: Golf, Food & Beverage, Membership, Academy and Retail
- Manage the execution of marketing and communication through various channels to reflect specific departments
- Responsible for the sales of mentioned events/ promotions and general income; Research the success of marketing efforts and adjust when necessary
- Wrote the 2016 marketing plan and managed the budget of $120,000 CAD per annum
- Manage and lead two members of staff: Membership Coordinator & Graphic Designer; I reported directly to the General Manager
- Co-wrote the sales contracts for oversea tour operators, destination management companies & local hotels
- Received two promotions by two different General Managers and received two awards which resulted in press coverage within this role.
AUDIT & RECEPTION
FAIRMONT EMPRESS HOTEL
05.2010 - 04.2011
- Responsible for checking guests in and out with friendliness and efficiency, as well as abide with any needs guests may have throughout the night
- Generated reports through inputting, reconciling and sending data to relevant departments.
Education
Medical Transcription Certificate -
Canscribe Career College
Remote07.2018
Investment Funds In Canada Certificate -
Canadian Securities Institute
Remote05.2017
General Business Diploma -
Okanagan College
Penticton01.2009
Skills
- Leadership & Management: Department and staff
- Marketing & Communications: Social media, editorial, print advertisements, photo and video shoots, online communities, email, sms, online newsletter, website, GPS, mobile app, presentations, etc
- Sponsorship: Sought & negotiated sponsorship agreements with: Cadillac, Audi, Etihad Airways & like brands –managed relationships
- Cultural Sensitivity
- Teamwork orientation
- Customer Complaint Resolution
- Business operations understanding
- Attention to Detail
Accomplishments
During my role as a Sales and Marketing Manager at Yas Links, I personally accepted awards for:
- Best Golf Sponsorship Campaign with Etihad Airways at the Middle East Golf Awards – 2015
- Best Marketing Campaign at the Middle East Golf Awards – 2014
Awards are decided by a panel of judges and industry experts against all the other Golf Courses in the Middle East.
Timeline
MEDICAL TRANSCRIPTION
AQUITY SOLUTIONS
07.2018 - Current
BUSINESS MANAGER
CLINIQUE
07.2017 - 06.2019
SALES & MARKETING MANAGER
YAS LINKS GOLF CLUB
09.2011 - 10.2016
AUDIT & RECEPTION
FAIRMONT EMPRESS HOTEL
05.2010 - 04.2011
Medical Transcription Certificate -
Canscribe Career College
Investment Funds In Canada Certificate -
Canadian Securities Institute
General Business Diploma -
Okanagan College