Hi, I’m
Carly O'Donnell
Yorkton,SK
Sell your cleverness and buy bewilderment.
Rumi
Summary
Hello! My name is Carly. I am 19 years of age with varying experience in many different fields. I possess nearly 5 years of customer, retail sales and management experience as well as a wide variety of skills from previous positions. My work ethic thrives on change and new experiences and I will bring a fresh, quick to learn mindset that would be an asset to your team.
Overview
5
years of professional experience
Work History
Calendar Club / Hickory Farms
Retail Sales Associate
11.2023 - 01.2024
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
BGC Yorkton (formerly Boys And Girls Club)
Program Coordinator
10.2023 - Current
Job overview
- Greet and engage with youth daily to promote skills and good behaviour
- Teach youth valuable life skills i.e. cooking, cleaning, art, etc.
- Create a safe space for youth of all race, background, gender, sexual orientation.
- Build relationships with youth and coworkers
- Address and handle all conflict in an appropriate manner
- Modelling appropriate, respectful behaviour
- Serve balanced and healthy snacks / meals
Vaping The Way
Retail Sales Associate
01.2023 - 07.2023
Job overview
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Managed cash register after end of shift to balance and record accurate transactions.
- Utilized upselling techniques to promote additional products and increase sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
The Quark Group
Assistant Store Manager
08.2022 - 01.2023
Job overview
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
Quality Inn And Suites
Front Desk Agent
01.2022 - 08.2022
Job overview
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
Legacy Co-op Ltd.
Produce Clerk
07.2021 - 12.2021
Job overview
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
McDonald's
Shift Lead Supervisor
07.2019 - 07.2021
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
SaskDLCKenaston, SK
from Obtaining Adult 12 Course Online
06.2024
Yorkton Regional High SchoolYorkton, SK
from Grade 9-11
Skills
- Sales Growth
- Hiring and Recruitment Knowledge
- Project Coordination
- Data Management Familiarity
- Staff Evaluation
- Standard Operating Procedures
- Resource Management
- Strategic Planning
- Persuasive Communication Style
- Team Oversight
- Scheduling Proficiency
- Proactive Mindset
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Native or Bilingual
Timeline
Retail Sales Associate
Calendar Club / Hickory Farms
11.2023 - 01.2024
Program Coordinator
BGC Yorkton (formerly Boys And Girls Club)
10.2023 - Current
Retail Sales Associate
Vaping The Way
01.2023 - 07.2023
Assistant Store Manager
The Quark Group
08.2022 - 01.2023
Front Desk Agent
Quality Inn And Suites
01.2022 - 08.2022
Produce Clerk
Legacy Co-op Ltd.
07.2021 - 12.2021
Shift Lead Supervisor
McDonald's
07.2019 - 07.2021
SaskDLC
from Obtaining Adult 12 Course Online
Yorkton Regional High School
from Grade 9-11
Additional Information
References and Criminal Record Check available upon request.
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