Carly Miklos
Oakville,Canada
Summary
Efficiency-driven professional with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members and customers. I excel in streamlining operations and enhancing marketing strategies, notably at Pay It Forward Realty. My expertise spans from bookkeeping using QuickBooks to crafting compelling social media content. Known for planning seamless events and fostering robust customer relations, my blend of analytical and interpersonal skills drives tangible business successes.
Overview
12
12
years of professional experience
Work History
Office Administrator and Marketing Coordinator
Pay It Forward Realty
Brantford, Canada
10.2021 - Current
- Streamlined operations in deal management.
- Managed social media and marketing strategies for three accounts.
- Coordinated and conducted content shoots for various campaigns.
- Developed graphics with Photoshop and InDesign.
- Maintained financial records with QuickBooks and Lone Wolf Technologies.
- Organized and maintained filing systems, including electronic databases and records.
- Provided assistance with the planning of events such as staff meetings or conferences.
Administrative Assistant
Westervelt College
Brantford, Canada
11.2019 - 10.2021
- Managed payment processing and documentation.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Developed and maintained filing systems for confidential documents and records.
Housekeeping Manager
The Insignia Hotel
Sarnia, Canada
02.2018 - 10.2019
- Performed quality control inspections for guest rooms and public areas.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Customer Service
McDonald's Restaurant
Brantford, Canada
02.2013 - 08.2016
- Assisted customers and provided excellent customer service.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Handled escalated customer service issues as needed.
Education
Real Estate Salesperson Program -
Humber College
01.2021
Bachelor of Commerce - Marketing/Management
University of Guelph
Graduate student -
North Park Collegiate-Vocational School
01.2015
Skills
- Planning events
- Experience working with the public
- Marketing experience
- Quick learner
- Bookkeeping using Quickbooks and Lone Wolf Technologies
- Spreadsheet development
- Database entry
- File organization
- Tax preparation
- Expense reporting
References
References available upon request.
Timeline
Office Administrator and Marketing Coordinator
Pay It Forward Realty
10.2021 - Current
Administrative Assistant
Westervelt College
11.2019 - 10.2021
Housekeeping Manager
The Insignia Hotel
02.2018 - 10.2019
Customer Service
McDonald's Restaurant
02.2013 - 08.2016
Real Estate Salesperson Program -
Humber College
Bachelor of Commerce - Marketing/Management
University of Guelph
Graduate student -
North Park Collegiate-Vocational School
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