Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
StoreManager

Carly Kozak

Saskatoon,SK

Summary

Results-focused Manager offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Overview

2016
2016
years of professional experience

Work History

Assistant Front End Manager

Costco South 1234
  • Improved member satisfaction by efficiently managing front-end operations and addressing member concerns promptly.
  • Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience and front end productivity.
  • Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
  • Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions as well as them hitting there program benchmarks.

Store Manager

Rickis/Bootlegger
09.2008 - 09.2015
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback. Changed out the displays, reworking the hardware and putting out new product weekly as well as building window displays.

Education

Centennial Collegiate
Saskatoon, SK
06.2011

Skills

    Organization, leadership,motivation, strong work ethic, time management, scheduling, time managment, member service, productivity results

Languages

English
Elementary

Additional Information

I worked at my job before Costco for 10 years. I started as a stocker, then I moved up many levels such as supervisor, key carrier supervisor, assistant manager, I traveled to build clothing’s store across Saskatchewan and Alberta, I then managed my own store till I made the switch with Costco in 2015. I started as a packer, I then moved to cashier and cross trained in photo, membership, onsite marketing, tobacco as well as carts and gas station. I then transferred to 1234 when we opened our second location.I shortly after took a temp supervisor position, and within 2 years was a permanent front end supervisor. I was in my supervisor career for 6 years and have now been in my Temp Front End Assistant Manager position for 2 years. My hard work ethic and leadership for our employees and members is something I strive for everyday.I also worked a second job for awhile as a server in the bar , working wing nights and busy holidays. This April will be 10 years for me with Costco and I have always strived for the best and am thankful to be in my Manager roll currently. References: Bonny Stevenson 306-290-8278 Jessie Olenchuk 306-281-9205

Timeline

Store Manager

Rickis/Bootlegger
09.2008 - 09.2015

Assistant Front End Manager

Costco South 1234

Centennial Collegiate
Carly Kozak