Carly Campkin
St. Albert,AB
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service and communication skills in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Support IV
Alberta Health Services, Addiction & Mental Health
02.2016 - Current
- Performed routine clerical and administrative functions such as;
- Scheduling appointments, organizing and maintaining paper and electronic files
- Provided information to callers regarding clinic inquiries, as well as placed appointment reminder calls
- Transcribed consultation reports in an efficient and timely manner
- Mailed confidential patient information, promotional material, and other information
- Provided exceptional customer service to clients, resolving their concerns quickly and professionally.
- Maintained scheduling and event calendars for the physicians and therapists as well as care management
- Booked meeting rooms and arranged events for clinical staff and telehealth appointments.
Mass Immunization Clerk Lll
Alberta Health Services
10.2011 - 10.2013
- Greeted patients and registered them for the influenza immunization
- Obtained patient information in a confidential manner
- Monitored patients before and after the flu shot to ensure comfort and safety
- Maintained regular and consistent attendance and punctuality
Education
Office Assistant Certificate, Medical - Medical Administrative Assistant
Grant MacEwan University
Edmonton, AB06.2013
Skills
- Problem-solving abilities
- Process improvement
- Staff training
- Strong communication, written and verbal
- Scheduling expertise
- Confidentiality maintenance
- Organizational skills
- Workflow optimization
- Written communication
- Employee onboarding
Certification
Personality Dimensions Certificate November 2013 Grant MacEwan University Alberta Health Services Chaperone Course January 2014 Grant MacEwan University, NVCI Training
Timeline
Administrative Support IV
Alberta Health Services, Addiction & Mental Health
02.2016 - Current
Mass Immunization Clerk Lll
Alberta Health Services
10.2011 - 10.2013
Office Assistant Certificate, Medical - Medical Administrative Assistant
Grant MacEwan University
Personality Dimensions Certificate November 2013 Grant MacEwan University Alberta Health Services Chaperone Course January 2014 Grant MacEwan University, NVCI Training
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