Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Carly Bohanos

Kamloops

Summary

Dynamic and self-motivated professional with a robust background in administrative support, human resources, customer service, and creative entrepreneurship. Proven leadership abilities in both volunteer and business settings, complemented by exceptional communication, organizational, and multitasking skills. Committed to enhancing team performance and resolving challenges while delivering outstanding service in fast-paced environments. Experienced in youth leadership and guidance, with an emphasis on collaboration to achieve results while fostering positive environments and mentoring young individuals.

Overview

16
16
years of professional experience

Work History

HR Manager & Payroll Clerk

KAP Cleaners
01.2021 - 01.2024
  • Managed HR functions including employee onboarding, payroll, and record keeping; ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Oversaw company bank account, processed bill payments, and maintained financial accuracy
  • Coordinated staff schedules and served as point of contact for employees and clients
  • Contributed to smooth day-to-day operations and company growth through proactive leadership
  • Managed performance evaluation systems, ensuring alignment with organizational goals and employee growth.
  • Oversaw benefits administration, optimizing plans in line with industry standards.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.

Entrepreneur & Product Creator

Home-Based Business
01.2015 - Current
  • Designed and produced handmade baby and toddler items for retail
  • Handled full-cycle business operations: marketing, order fulfillment, and customer care
  • Built a loyal customer base through quality craftsmanship and reliable service
  • Balanced entrepreneurship with family responsibilities and time-sensitive deadlines

Sales Associate & Key Holder

House of Knives
11.2012 - 08.2013
  • Opened/closed the store and handled cash-out and deposit duties
  • Provided knowledgeable support to customers selecting specialty products
  • Maintained merchandising standards and store cleanliness
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Maintained comprehensive product knowledge to effectively assist customers in making informed purchasing decisions.
  • Resolved customer inquiries and complaints efficiently, fostering a positive shopping experience.

Administrative Assistant

Private Business
08.2012 - 08.2013
  • Managed filing systems, created and organized client files
  • Handled confidential documents and supported time sheet tracking and basic payroll

Sales Associate & Key Holder

Sport Mart
08.2011 - 04.2013
  • Led the footwear department and achieved consistent sales targets
  • Trained new employees and provided ongoing mentorship
  • Managed inventory and performed stock receiving
  • Trained new sales associates on store policies, procedures, and effective sales techniques.

Earlier Roles in Retail

01.2010 - 01.2011
  • Worked at Metalsmith Accessories, Home Again Home Again, and Stitches
  • Gained experience in sales, merchandising, and customer service

Education

Medical Laboratory Assistant Certificate -

Thompson Rivers University
05-2025

Histopathology Course -

Thompson Rivers University
12-2025

First Aid Level 1 - undefined

St. John Ambulance
12.2012

Grade 12 Diploma with Honors - undefined

W.J. Mouat Secondary School
12.2010

Skills

  • Flexible in dynamic environments
  • Maintaining patient confidentiality
  • Quality Control Procedures
  • Human Resources & Payroll Administration
  • Customer Service & Sales Support
  • Volunteer & Event Coordination
  • Time Management & Scheduling
  • Inventory & Supply Management

Hobbies and Interests

  • Art
  • Geology
  • Youth Mentorship
  • Event Planning
  • Community Involvement
  • Continuous Learning

Timeline

HR Manager & Payroll Clerk

KAP Cleaners
01.2021 - 01.2024

Entrepreneur & Product Creator

Home-Based Business
01.2015 - Current

Sales Associate & Key Holder

House of Knives
11.2012 - 08.2013

Administrative Assistant

Private Business
08.2012 - 08.2013

Sales Associate & Key Holder

Sport Mart
08.2011 - 04.2013

Earlier Roles in Retail

01.2010 - 01.2011

First Aid Level 1 - undefined

St. John Ambulance

Grade 12 Diploma with Honors - undefined

W.J. Mouat Secondary School

Medical Laboratory Assistant Certificate -

Thompson Rivers University

Histopathology Course -

Thompson Rivers University

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Carly Bohanos