Carly Bell
Carbonear,Canada
Summary
Experienced with animal care and clinical support in veterinary settings. Utilizes skills in assisting with medical procedures and maintaining patient records. Knowledge of animal handling and client communication ensures smooth operations and excellent care. I am also experienced with maintaining secure premises and ensuring safety protocols. Utilizes effective communication and observation techniques to monitor and manage potential risks. Knowledge of conflict resolution and incident response to handle situations calmly and efficiently. I strive to be a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Key Holder Supervisor
Great Canadian DollarStore
07.2024 - 03.2025
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened inventory boxes and restocked shelves.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
Veterinary Assistant/Receptionist
Baccalieu SPCA
03.2024 - 05.2024
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Groomed and bathed animals to maintain hygiene and appearance.
- Assisted senior staff with blood analyses and physical assessments.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Improved client relations through effective communication and education on pet health needs.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Collected patient biopsies and blood samples for laboratory analysis.
Deli Clerk
Loblaws Dominion
08.2022 - 01.2023
- Loaded dishwasher with silver wire and thoroughly hand-washed dishes, pans and utensils to tidy up serving line
- Monitored inventory levels to order new supplies and maintain consistent stock
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas put safety up10%
- Made food according to standard recipes with requested changes for customer satisfaction
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
Security Guard
Paladin Security
04.2020 - 10.2021
- Responded quickly to emergency situations to assess and deflect issues
- Interacted assertively but non-confrontationally with personnel and public
- Placed necessary outgoing calls to verify alarms and about5 coworkers, dispatch proper authorities and notify proper parties
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations on the general public
General Laborer
Whalen's Landscaping
05.2018 - 09.2018
- Read work orders to determine work assignments and equipment and materials needed
- Assisted team members with tasks that require group effort
- Notified supervisors of defective equipment or material
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables by7%
- Mentored new employees by providing guidance on safety and proper techniques
- Loaded, unloaded, and moved material to and from storage and production areas
Education
Associate of Arts - Veterinary Health Care Assistant
Academy Canada
45 - 3 Harding Rd, St. John's 04.2024
High School Diploma -
Carbonear Collegiate
Carbonear, NL06.2017
Skills
- Proper Storage Procedures
- Customer Service
- Effective Customer Communication
- Adaptability and Flexibility
- Stocking and Replenishing
- Interactive Communication Skills
- Hospitality and Accommodation
- WHMIS
- Pet first aid
- First aid/ CPR
- Workplace safety
- Opening and closing coordination
- Animal safety
- Medication administration
- Vaccine administration
- Tick removal
- Veterinary standards and procedures
- Specimen collection
- Microchip administration
- Training and mentoring
- Client communication
- Patient restraint
- Euthanasia assistance
- Veterinary terminology
- Security camera monitoring
- Verbal and written communication
- Traffic control
- Lockdown procedures
- Contraband identification
Languages
English
Native or Bilingual
Timeline
Key Holder Supervisor
Great Canadian DollarStore
07.2024 - 03.2025
Veterinary Assistant/Receptionist
Baccalieu SPCA
03.2024 - 05.2024
Deli Clerk
Loblaws Dominion
08.2022 - 01.2023
Security Guard
Paladin Security
04.2020 - 10.2021
General Laborer
Whalen's Landscaping
05.2018 - 09.2018
Associate of Arts - Veterinary Health Care Assistant
Academy Canada
High School Diploma -
Carbonear Collegiate
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