Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Registered Veterinary Technician
Chelmsford Animal Hospital
06.2018 - Current
Maintaining cleanliness of examination rooms and ensuring proper sanitation protocols
Utilizing software systems for patient record management and appointment scheduling
Collaborating with team members to enhance workflow efficiency in a fast-paced environment
Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
Managed inventory of medical supplies to maintain adequate stock levels while minimizing waste.
Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Streamlined clinic operations by organizing supplies and maintaining clean treatment areas, fostering a safe and efficient workspace.
Gas Station Attendant
East End Service Centre
09.2015 - 08.2016
Operated fuel dispensers, ensuring compliance with safety protocols and regulations.
Managed cash register transactions, maintaining accuracy in daily sales reports.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of store and fueling areas to enhance customer experience.
Maintained clean and orderly work station.
Cashier/ Supervisor
Dollarama
06.2011 - 01.2015
Supervised daily cash handling and transaction processes to ensure accuracy and efficiency.
Trained and mentored new cashiers on operational procedures and customer service standards.
Implemented inventory management techniques to reduce discrepancies during stock audits.
Developed scheduling strategies that optimized staff coverage during peak hours.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Cashier Floor Supervisor
Dailey's Independent Grocers
07.2009 - 05.2011
Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
Trained and mentored new cashiers to enhance customer service skills and operational knowledge.
Implemented streamlined checkout procedures, reducing wait times for customers during peak hours.
Maintained inventory accuracy through regular audits and effective stock management practices.
Developed strong relationships with customers, fostering loyalty and repeat business opportunities.