Carlota Hatzkilson

• Served as a liaison between patients, families, medical staff, and external agencies to facilitate effective communication throughout the continuum of care.
• Maintained accurate documentation of all case management activities, ensuring compliance with regulatory standards.
• Offered regular and quality contact with clients to maintain trust, assist in crisis prevention and meet individual needs.
• Participated in continuing education opportunities to stay current on industry trends and enhance professional knowledge base.
• Conducted screenings and assessments to determine eligibility for funding sources.
• Improved patient outcomes by developing comprehensive care plans and coordinating with multidisciplinary teams.
• Educated patients and families on available resources and support services, empowering them to make informed decisions about their care.
• Coordinated discharge planning to ensure a seamless transition from hospitalization to home or other healthcare facilities.
• Utilized evidence-based best practices to guide clinical decision-making and optimize patient outcomes.
• Mentored junior case managers in proper techniques for assessment, care plan development, coordination of services, and documentation.
• Facilitated smooth transitions between healthcare settings by effectively communicating with all relevant parties.
• Collaborated with physicians to develop individualized treatment plans, ensuring optimal patient care.
• Reduced hospital readmissions by identifying high-risk patients and implementing targeted interventions.

Responsible for repatriation of Kaiser member from a non KP facilities and ensuring proper placement in the INPATIENT case setting based on their current medical diagnosis, level of care, risk factors and Lace scores

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
• Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
• Answered codes quickly and orchestrated efficient, skilled medical care.
• Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
• Prevented medication errors by diligently verifying drug orders against patient records before administering treatments.
• Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
• Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.
• Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
• Answered codes quickly and orchestrated efficient, skilled medical care.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
• Prevented medication errors by diligently verifying drug orders against patient records before administering treatments.
• Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
• Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
• Administered appropriate medications and treatments, ensuring accurate dosage and timely delivery for improved patient health.

• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.