Carlos Jerard Dela Masa
GLENDALE
Summary
Detail-oriented Virtual Assistant with extensive experience supporting executive admin tasks, real estate operations and enhancing social media presence. Proven track record in organizing schedules, managing communications, administrative operations and implementing effective marketing strategies that increased client engagement by 30%. Aiming to leverage expertise to contribute to a dynamic team focused on growth and efficiency. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
KELLER WILLIAMS
PHILADELPHIA
03.2024 - 03.2025
- Organize tours for potential clients.
- Facilitated discussions with a vast number of prospects.
- Drafted various lease agreements.
- Generated detailed invoices accurately and promptly.
- Compiled a comprehensive list of properties.
- Oversaw timely application submissions.
- Generated marketing updates.
- Administered oversight of deposit activities.
- Handled confidential documents in an organized fashion according to established protocol.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Facilitated communication between different departments within the organization.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Prioritized and organized tasks to efficiently accomplish service goals.
Administrative Assistant
TVAgroup Agency
Florida
10.2021 - 10.2022
- Streamlined daily operations through effective administration.
- Amended and keyed in data efficiently.
- Coordinated scheduling of important sessions.
- Client relationship
- Crafted comprehensive pitch presentations.
- Produced high-quality visual content for regular updates across major social media platforms.
- Research strategies and informational content topics
- Boost social media accounts
- Inquiry service messaging
- Create presentations for clients
Social Media Manager
Leadbook Task Services
New York
07.2021 - 10.2021
- Executed social media graphic designs for for everyday posting in Facebook, Instagram, Pinterest, and Linkedin
- Researched strategies and informational content topics for boosting social media accounts
- Developed and managed social media budgets, ensuring efficient allocation of resources for content and advertising.
- Analyzed market data to determine ways to reach target audience or intended segments.
- Optimized posts for SEO purposes by researching relevant keywords and hashtags.
- Designed and executed targeted social media advertising campaigns, optimizing for reach, engagement, and conversion.
- Developed and implemented successful social media campaigns to support company objectives.
- Assisted clients with the preparation of financial documents related to taxes.
On Call Graphic Designer
JDM PRINTSHOPPE
01.2017 - 01.2020
- Keyed data and parameters into computer equipment to produce layouts and concept drawings for clients.
- Maintained up-to-date knowledge of industry trends in graphic design technologies.
- Produced digital graphics, including website elements, email templates, and social media visuals.
- Managed multiple design projects simultaneously, ensuring timely delivery and adherence to brand standards.
Education
Google Certificate - Foundations of Digital Marketing and E-commerce
Google
02-2024
Google Certificate - Attract and Engage Customers with Digital Marketing
Google
02-2024
Skills
- Effective Schedule Management
- Organization
- Effective communication
- Graphic Design
- SEO
- Marketing
- Data entry
- Filing and data archiving
- Strong interpersonal skills
- Customer service
- Computer proficiency
- Multi-task management
- Customer relationship management
- Administrative improvement
- Documentation and recordkeeping
Certification
- Digital Marketing and E-commerce, Google
- Attract and Engage with Digital Marketing, Google
Languages
- English
- Filipino
Timeline
Administrative Assistant
KELLER WILLIAMS
03.2024 - 03.2025
Administrative Assistant
TVAgroup Agency
10.2021 - 10.2022
Social Media Manager
Leadbook Task Services
07.2021 - 10.2021
On Call Graphic Designer
JDM PRINTSHOPPE
01.2017 - 01.2020
Google Certificate - Foundations of Digital Marketing and E-commerce
Google
Google Certificate - Attract and Engage Customers with Digital Marketing
Google
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