Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carlos Ivan Bernal

Learning Specialist
Gustavo A. Madero,Mexico City

Summary

Learning Specialist with 5+ years of experience in HR and L&D, working across borders between Mexico and USA to enhance the best practices, coordinating the end-to-end training program as well as learning opportunities to develop essential skills for the corporation, collaborating with multiple subject matter experts and learning partners, to provide tailored learning solutions to suit every individual.

Overview

9
9
years of professional experience
3
3
Certifications

Work History

Learning and Development Coordinator

National Maintenance Brokers LLC
02.2022 - Current
  • Ensure success of all training programs while implementing improvement actions through out the learning experience.
  • Delivered new employee onboarding and training via LMS and ILT.
  • Manage new employee orientation training process for more than 70 employees per year.
  • Reviewed and edit training materials for accuracy and company policy compliance.
  • Researched and develop relevant topics to design course materials to achieve training objectives.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Manage employee coaching program, as well as trainings, and performance improvement plans.
  • Conduct end to end Training Needs Analysis.
  • Coordinated and prioritized required training courses for each type of employees.
  • Implementation and management of LMS across the company.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.

Training Program Coordinator

Cisco Customer Experience Academy
06.2019 - 02.2020
  • Coordinate training delivery established by training plan.
  • Training Resources Management.
  • Tailored training development based on specific profiles.
  • Collaborate with managers and business stakeholders to Analyze Training Content.
  • Manage LMS, providing support to all users as well as reporting.
  • In charge of relationship management with vendors and learning partners.
  • Identify cost-saving opportunities on purchase efficiency through Vendor Cost Analysis
  • Budget Management, forecasting and distribution of $148,000 USD per Fiscal year.
  • Training Program Quality Assurance and reporting.

HRSSC Agent

KONE Mexico SA de CV.
09.2017 - 05.2019

L&D Support Activities

  • Work with business managers and HR to ensure L&D processes are utilized effectively
  • Provide support for HR, managers, and employees on queries related to learning and development, guide to relevant sources of information.
  • Align and ensure compliance with the Mexican Government Training Report on font line with Konelearning.com and CIRCE
  • Advice training programs suitable for specific managers needs.
  • L&D communication to managers and employees. Communicate actively about the available learning and development options.
  • Manage learning records on konelearning.com (LMS) with HR Services, according to agreed common processes and data quality requirements. Provide statutory training reporting and workers council/union reports and presentations as needed.

Education

M.D. - Education

University of Incarnate Word
Mexico City, CMX
09.2018 - 05.2019

Bachelor of Science - International Business Administration

Alliant International University
Mexico City, CMX
08.2013 - 05.2016

Skills

    LMS Management (Saba, Canva, Moodle)

Instructional Design (ADDIE & ASSURE)

Video and image Editing (Camtasia & Snagit)

SCORM Editing Tools (Articulate,Ispring,Xelearning)

Microsoft 360 and Google Corporate

System Implementation and improvement

Certification

Advanced Learning Intervention

Timeline

Learning and Development Coordinator

National Maintenance Brokers LLC
02.2022 - Current

Digital Learning Strategy Development

11-2021

Learning Management and Internationalization

12-2019

Training Program Coordinator

Cisco Customer Experience Academy
06.2019 - 02.2020

Advanced Learning Intervention

04-2019

M.D. - Education

University of Incarnate Word
09.2018 - 05.2019

HRSSC Agent

KONE Mexico SA de CV.
09.2017 - 05.2019

Bachelor of Science - International Business Administration

Alliant International University
08.2013 - 05.2016
Carlos Ivan BernalLearning Specialist