Carlos Eduardo Molina Oxlaj
Santa Rosa
Summary
Dedicated server with exceptional customer service skills, enhancing guest engagement and satisfaction. Proven ability to manage dining operations efficiently and uphold cleanliness standards.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
Salt and Sone
Kenwood, CA
05.2020 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Coordinated dining room activities to ensure smooth operations and timely service.
- Trained new staff on menu items, service standards, and operational procedures.
- Managed table assignments and prioritized guest needs during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Shift Supervisor
Boudin Bakery
Santa Rosa, CA
03.2014 - 03.2020
- Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored team members, fostering a collaborative environment and enhancing performance.
- Coordinated staff schedules, ensuring adequate coverage during peak hours while maintaining labor cost efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Education
High School Diploma -
Vacaville High
Vacaville, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
- Tableside etiquette
- Food sales and promotion
- Dining area maintenance
- Food and beverage pairings
- Wine pairings
Certification
Food Handlers Certification
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server
Salt and Sone
05.2020 - Current
Shift Supervisor
Boudin Bakery
03.2014 - 03.2020
High School Diploma -
Vacaville High