Carlos Arturo Hurtado
Montreal,QC
Summary
Goal-oriented team leader with 12 years of extensive experience in team building and project execution. Analytical problem-solver with excellent customer relations aptitude and relationship-building skills.
Overview
8
8
years of professional experience
Work History
Marketing Consultant
Colsubsidio
10.2020 - 06.2023
- To develop (plan, execute and report the results) of the marketing strategy.
- To guarantee the process and results of the creative team (2 Junior executives and 2 graphic designers).
- To create high-impact proposals and communications toolkits for the commercial team campaign.
- To collaborate with leadership in creating weekly bulletins, which were sent to all employees.
Project Manager Team Leader
La República Journal
12.2019 - 10.2020
- To develop the production schedule for the commercial and production team.
- To coordinate daily activity and flow of projects through commercial team and the journalist team.
- To guarantee the complete production check list ahead of deadline.
Sale Coordinator
D´Luis Products
06.2018 - 10.2019
- To keep detailed records of sales and customer information in weekly reports.
- To promote the client loyalty through service improvement and discounts program.
- To implement the dressing guidance, grooming and costumer service protocol.
- To reduced errors during sales and service processes by devising and implementing template responses.
- To promote a good team work setting, providing support and guidance to the personal.
Store Manager
Royal Enfield Motorcycles
03.2015 - 05.2018
- To promote team collaboration with the India brand team and local commercial team by fostering healthy environments of negotiation.
- To hire, train and mentor new staff members (commercial, administrative and workshop personal).
- To manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
- To grownup sales and minimize shrinkages through excellent customer service and adherence to standard practices guided by the head office in India.
Education
Basic Training Diploma - Services Management
La Sabana University
Bogotá, CO06.2007
Bachelor in Marketing And International Business - Marketing
Autonoma De Occidente University
Cali, CO12.2006
Skills
- Strategy development
- Personnel management
- Team worker
- Active listening
- Problem resolution thinking
- Tracking metrics
Timeline
Marketing Consultant
Colsubsidio
10.2020 - 06.2023
Project Manager Team Leader
La República Journal
12.2019 - 10.2020
Sale Coordinator
D´Luis Products
06.2018 - 10.2019
Store Manager
Royal Enfield Motorcycles
03.2015 - 05.2018
Basic Training Diploma - Services Management
La Sabana University
Bachelor in Marketing And International Business - Marketing
Autonoma De Occidente University
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