Carlos Andres GUTIERREZ GOMEZ
Montreal,QC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated bike driver fluent in English and Spanish and background in Motorcycle courier. Eager to provide high level of service and promote affirmative experiences.
Overview
20
20
years of professional experience
Work History
Customer Service Assistant
Banco Davivienda
11.2007 - 06.2022
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Utilized problem-solving skills to address customer queries and complaints.
Motorcycle Courier
Domesa De Colombia
12.2002 - 08.2006
- Delivered packages to customer doorsteps and business offices.
- Followed safety procedures and regulations to protect packages and vehicles..
- Communicated with dispatch and customers for accurate delivery information.
- Managed delivery route for optimal use of time and fuel.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Education
High School Diploma -
ACADEMIA MILITAR JOSE MARIA CABAL
CALI, COLOMBIA06.2001
Skills
- Labor Relations
- Minor Repairs
- Active Listening
- Assist Customers
- Critical Thinking
- Social Perceptiveness
- Efficient Service
- Customer Needs Assessments
Passionate about motorcycles and bikes
Motorcycles provide a sense of freedom that I love to feel and the sound of a motorcycle engine makes you feel powerful
Timeline
Customer Service Assistant
Banco Davivienda
11.2007 - 06.2022
Motorcycle Courier
Domesa De Colombia
12.2002 - 08.2006
High School Diploma -
ACADEMIA MILITAR JOSE MARIA CABAL
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