Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CARLOS ARIAS

SANTEE

Summary

Experienced sales and customer service professional with over 20 years of expertise. Passionate about delivering exceptional results. Seeking to leverage skills and drive professional growth to impact company success. Eager to contribute to a dynamic team environment and exceed organizational goals.

Overview

21
21
years of professional experience

Work History

Internet Sales Manager

BMW of San Diego
08.2020 - Current
  • Prompt handling of internet leads for prospective clients via telephone, text and email
  • Virtual trade appraisals using VAuto CRM system
  • Worked quotes/deals using ADP system
  • Using DealerTrack to run consumer credit bureaus and submit deals to lenders for approval
  • Presented deal structure to clients with purchase and lease options
  • New and pre-owned vehicle demonstrations
  • Maintained high BMW CSI survey scores
  • Excellent customer reviews on Google, Yelp and other social media websites.

Account Executive- Inside Sales

AIG Direct - American General Life Insurance Company
03.2016 - 08.2020
  • Sales of term and permanent life insurance products
  • Handling inbound and/or outbound calls with ability to develop rapport
  • Excellent communication skills, negotiation, persuading, ability to listen and explain ideas
  • Computer proficiency and great multi-tasking skills
  • Strong work ethic and ability to meet and/or exceed goals
  • Currently hold Life and Health license in 50 states

Internet Sales Manager

Weseloh Auto Group
06.2010 - 03.2016
  • Prompt handling of internet leads for Chevrolet and Kia brands
  • Contacted prospective clients via telephone, text and/or email
  • Virtual trade appraisals using DealerTrack AAX system
  • Worked quotes/deals using ADP system
  • Using DealerTrack to run consumer credit bureaus and submit deals to lenders for approval
  • Presented deal structure to clients with purchase and lease options
  • New and pre-owned vehicle demonstrations
  • Maintained high Kia and Chevrolet CSI survey scores
  • Excellent customer reviews on Google, Yelp and other social media websites.

Account Manager/ Photographer

Virtual Dealer
02.2009 - 06.2010
  • Managed various dealerships accounts
  • Photographed new and pre-owned inventory to be uploaded to respective dealers' web sites
  • Visited all accounts on a daily/weekly basis
  • Delivered window stickers to different accounts
  • Responsible for San Diego - South/North county routes

Service & Sales Agent

The Hartford Insurance
09.2004 - 02.2009
  • Underwriting: reviewed all policies to ensure that all policies are being rated appropriately
  • Service: Counseled and discussed policy material with our clients
  • Sales/New Business: Sales & issuance of new policies
  • Billing and payment processing
  • Property and Casualty license in 31 states

Education

High School Diploma -

Santana High School
Santee, CA
06.2003

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Grossmont College
El Cajon, CA

Skills

  • Fluent in English and Spanish
  • Strong work-ethic, people and communication skills
  • Account management and sales negotiation
  • Excellent computer skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Internet Sales Manager

BMW of San Diego
08.2020 - Current

Account Executive- Inside Sales

AIG Direct - American General Life Insurance Company
03.2016 - 08.2020

Internet Sales Manager

Weseloh Auto Group
06.2010 - 03.2016

Account Manager/ Photographer

Virtual Dealer
02.2009 - 06.2010

Service & Sales Agent

The Hartford Insurance
09.2004 - 02.2009

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Grossmont College

High School Diploma -

Santana High School

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CARLOS ARIAS