Carlos Trejo
Los Angeles
Summary
Dynamic delivery professional with a proven track record at UPS, recognized for exceptional customer service and safe driving. Skilled in GPS route planning and efficient cargo handling, I consistently ensure timely deliveries while maintaining a clean driving record. Dependable and detail-oriented, I thrive in fast-paced environments, contributing to team success and customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Delivery Driver
Lowe's
- Delivered packages efficiently, ensuring timely and accurate fulfillment of customer orders.
- Communicated with customers to confirm delivery details and address concerns promptly.
- Collaborated with logistics team to streamline delivery processes and improve overall efficiency.
- Monitored inventory levels of packaging materials, ensuring adequate supply for operations.
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Obtained signatures for delivery documents and packages.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Maintained accurate records of all completed deliveries, ensuring proper documentation for billing purposes.
Delivery Driver Assistant
DHL
02.2023 - 12.2024
- Assisted drivers in loading and unloading packages for timely deliveries.
- Ensured accurate documentation of delivery routes and customer signatures.
- Maintained cleanliness and organization of delivery vehicles and equipment.
- Collaborated with team members to optimize delivery schedules and routes.
- Provided exceptional customer service during deliveries, addressing inquiries promptly.
- Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
- Maintained safety standards while assisting driver in maneuvering the vehicle through difficult routes or tight spaces.
- Contributed to overall team success by consistently meeting daily delivery targets and goals.
- Verified package information, cross-checking invoices to maintain accuracy throughout the delivery process.
- Reduced potential damage claims by carefully handling fragile items during loading and unloading procedures.
- Assisted in maintaining vehicle cleanliness, conducting regular checks for optimal performance.
- Improved delivery efficiency by assisting driver with loading and unloading tasks.
- Prevented damage to packages and products by correctly securing loads.
- Exhibited good attendance, work habits, and willingness to learn job functions.
Package Car Delivery Driver
UPS
09.2022 - 01.2023
- Operated delivery vehicle safely, adhering to traffic regulations and company policies.
- Loaded and unloaded packages efficiently, ensuring timely deliveries to designated locations.
- Utilized handheld scanner for package tracking and verification throughout delivery process.
- Maintained accurate delivery logs, documenting any discrepancies or issues encountered during routes.
- Maximized fuel efficiency through careful driving habits and appropriate vehicle maintenance practices.
- Reduced package damage rates by handling items with care throughout the entire delivery process.
- Improved customer satisfaction by providing timely and accurate package deliveries.
- Collaborated effectively with dispatchers for real-time updates on route changes or potential delays.
- Promoted a safe work environment by adhering to all company safety guidelines and regulations during daily operations.
- Utilized technology tools such as GPS devices and smartphones for efficient navigation, tracking delivery statuses, and updating client information as required.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
- Delivered packages to customer doorsteps and business offices.
Education
High School Diploma -
Edward Royball
Los Angeles, CA06.2014
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Loading and unloading
- Clean driving record
- GPS and route planning
- Safe driving record
- Heavy lifting
- Cargo handling
- FLUENT IN ENGLISH & SPANISH
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Delivery Driver Assistant
DHL
02.2023 - 12.2024
Package Car Delivery Driver
UPS
09.2022 - 01.2023
Delivery Driver
Lowe's
High School Diploma -
Edward Royball