Carlos Ramos
Santa Paula
Summary
Passionate, spirited and classically trained culinary professional, skilled in building relationships and developing high-performing teams. Leader in delivery of excellent customer service. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food safety, customer service best practices and quality food service.
Overview
8
8
years of professional experience
2012
2012
years of post-secondary education
Work History
Chef
Panda Express
Thousand Oaks
08.2019 - Current
- Assigned specific duties to employees to maintain productive operation of kitchen and food service.
- Resolved customer inquiries and complaints to improve overall satisfaction levels.
- Collaborated with upper management to develop staff schedules and optimize labor costs.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Cook
Panda Express
Camarillo
01.2019 - 08.2019
- Operated kitchen equipment, ensuring safety and proper usage at all times.
- Followed food safety guidelines to ensure compliance with health regulations.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Kitchen Help
Panda Express
Camarillo
06.2017 - 12.2018
- Assisted chefs in food preparation and ingredient organization.
- Maintained cleanliness of kitchen equipment and workstations.
- Executed dishwashing tasks to maintain a hygienic environment.
- Performed basic maintenance duties such as cleaning floors or walls.
Education
Ventura Adult And Continuing Education
Ventura, CASkills
- Food safety regulations
- Recipe development
- Inventory management
- Cost control
- Problem solving
- Food safety and sanitation
- Time management
- Team leadership
- New hire training
- Stress Management
Timeline
Chef
Panda Express
08.2019 - Current
Cook
Panda Express
01.2019 - 08.2019
Kitchen Help
Panda Express
06.2017 - 12.2018
Ventura Adult And Continuing Education