Senior Director of Operations
American Iron & Metal - Kenny U-Pull Division
08.2022 - 10.2024
- Work with regional managers and the buying team to set and evaluate goals and long-term operational plans for Kenny Sites in Ontario.
- Manage, support, and develop regional managers by delegating responsibility and providing continuous feedback and coaching.
- Participate in the development of projects and ensure their advancement in relation to the opening of new locations.
- Provide overall operational direction and consistency to enhance productivity, quality, and customer service.
- Develop, communicate, and implement mid to long term goals for the business to ensure continued performance.
- Monitor key performance indications (KPIs) and identify action plans to mitigate any gaps.
- Work closely with the Vice President to establish internal budgets and forecasting.
- Work in collaboration with other departments and business divisions to ensure alignment with business needs.
- Establish a team focus by developing objectives that align with company visions and values.
