Carlos Quintana
IHOP
Hemet
2
Languages
4
years of professional experience
Friendly early-career host and party service professional with strong guest greeting, reservation handling, and table management skills. Known for keeping service flowing smoothly and creating a welcoming first impression.
Work History
Family Restaurant (Host/waiter)
1 Year 2 Months- Greeted guests promptly and managed waitlist to support smooth dining room flow.
- Assigned tables according to server sections and guest preferences to maintain balanced service.
- Answered incoming calls, handled reservation requests, and communicated accurate seating times.
- Maintained clean, organized host stand and entry area for professional first impressions.
- Monitored dining room activity and adjusted seating plans to reduce bottlenecks.
- Maintained an organized reservation system for efficient guest accommodation and minimized wait times.
- Monitored wait times accurately, providing accurate estimates of wait time during busy periods while keeping guests informed and engaged.
Party Host
1 Year 2 Months- Greeted party guests and guided families through birthday event check-in and seating.
- Coordinated party timelines, ensuring food, cake, and entertainment flowed smoothly.
- Set up decorated party tables, supplies, and guest materials before scheduled events.
- Served food and beverages while maintaining fast, friendly guest service throughout the events.
- Cleaned and sanitized party rooms, tables, and supplies after each event.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Led creative games and activities to engage and entertain guests during events.
- Directed guests to correct areas for eating, dancing, and other services.
Education
High School Diploma
- Awarded Kindest Person Award
- Awarded Most Improved Student
- Awarded ASB Leadership Award
- Awarded Band or Choir Excellence Award
- Awarded Heart of Gold Award
Skills
Guest greeting
Reservation handling
Table management
Restaurant software proficiency
Food safety awareness
Food handling safety
Sanitation practices
Sales techniques
Multitasking efficiency
Quick learning
Interactive communication
Client relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Family Restaurant (Host/waiter)
IHOP
10.2024 - 12.2025Read More
Party Host
Chuck E. Cheese.
01.2022 - 03.2023Read More
Renaissance Valley Academy
High School Diploma
Read More