Carlos Payeras Rutherford
Fontana
Summary
Hardworking professional with exceptional talents in fulfillment, communication and attention to detail. Energetic picker with experience working in solitary role or as part of fast-paced team. Honest and punctual employee.
Overview
6
6
years of professional experience
Work History
Picker
Amazon
09.2023 - 02.2026
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Scanned and verified UPC codes for all products to aid in identification.
- Followed safety protocols and procedures to minimize workplace accidents.
Sensor Operator
English Air
03.2022 - 05.2023
- Cleaned and maintained the helicopter and LIDAR radar.
- Operated A LIDAR system used to detect gas leaks while flying 500 feet in a helicopter.
- Downloaded and uploaded data with a brief description of the information.
- Identified issues with sensor equipment and conducted troubleshooting methods for resolution.
Customer Service Representative
Spokeo
03.2022 - 09.2022
- Responded to customer requests for products, services, and company information.
- Responded to costumer needs through email.
- Investigated and resolved customer inquiries and complaints quickly.
- Identified and resolved discrepancies and errors in customer accounts.
- Educated customers about billing, payment processing and support policies and procedures.
Customer Service Representative
DETR - Unemployment
01.2020 - 03.2022
- Handled customers questions with quick and accurate answers.
- Helped unemployment users with updated and correcting their accounts.
- Trained new personnel regarding company operations, policies and services.
- Implemented and developed customer service training processes.
Education
High School Diploma -
Bloomington High School
Bloomington, CASkills
- Palletizing
- Box labeling
- Truck loading
- Scanner operation
- Paperwork processing
- Account updating
- Complaint resolution
- Live chat support
- Technical support
- Dispute resolution
- Creative problem solving
- Sensor calibration
- Sensor system operations
- Task prioritization
Timeline
Picker
Amazon
09.2023 - 02.2026
Sensor Operator
English Air
03.2022 - 05.2023
Customer Service Representative
Spokeo
03.2022 - 09.2022
Customer Service Representative
DETR - Unemployment
01.2020 - 03.2022
High School Diploma -
Bloomington High School