Carlos Navarro
Highland
Summary
Adept at customer relationship building and sales pipeline management, I exceeded sales targets at The Home Depot Inc by consistently surpassing monthly quotas. My experience as a Security Supervisor honed my leadership and project coordination skills, contributing to a secure, efficient work environment. Achievements include significant revenue growth and successful account acquisition.
Overview
6
6
years of professional experience
Work History
Sales Specialist
The Home Depot Inc
04.2022 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Built strong client relationships through consistent communication and effective problemsolving.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Ramp Agent
UPS
08.2020 - 03.2022
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Marshalled aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
Security Supervisor
Allied Universal Security Services
10.2018 - 08.2020
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Education
Associate of Applied Science - Surgical Technology
American Career College
CA05-2026
High School Diploma -
Buena Vista High School
Chino, CA06-2018
Skills
- Customer relationship building
- Customer relationship management
- Project coordination
- Sales pipeline management
- Data entry
- Product knowledge
- Revenue growth
- Account acquisition
Accomplishments
- Transformed low-performing sales team to top producing group in less than 6 months, bringing in $500K in revenue.
Timeline
Sales Specialist
The Home Depot Inc
04.2022 - Current
Ramp Agent
UPS
08.2020 - 03.2022
Security Supervisor
Allied Universal Security Services
10.2018 - 08.2020
Associate of Applied Science - Surgical Technology
American Career College
High School Diploma -
Buena Vista High School
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