Carlos Munoz
Paramount
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
Work History
Sales Floor Academy Trainer
Walmart
Torrance
04.2021 - Current
- Teach and train new associates to their role
- Assisted employees in understanding store policies and procedures.
- Monitored trainee progress and provided constructive feedback regularly.
- Manager on duty for total store when only one available
- Give great customer service attending lock ups or helping customers finds what they need
- Experience with the electric pallet jack unloading trucks
- Doing modular resets
- Receive trucks and vendors
- Managed price changes by applying stickers or re-tagging merchandise as required
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Stocked merchandise by UPC codes and read labels to match.
Material Handler
Pitney Bowes
Commerce
03.2019 - 04.2021
- Sort mail to its location where it was being shipped
- Teaching and training new associates
- Loaded and unloaded shipments following safety protocols and guidelines.
- Inspected incoming materials for quality and compliance with specifications.
- Collaborated with team members to streamline workflow processes daily.
- Received and distributed incoming materials to designated areas.
- Supported other warehouse personnel in completing tasks efficiently.
- Loaded completed orders on pallets according to delivery numbers.
- Palletized boxes to increase movement and shipment efficiency.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
- Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
Order Picker
Amazon
Perris
03.2016 - 03.2019
- Utilized handheld scanners to track inventory and confirm order accuracy.
- Maintained cleanliness and organization of work area to meet safety standards.
- Followed safety protocols while operating equipment in fast-paced environment.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Education
High School Diploma -
Opportunities For Learning
Long Beach, CASkills
- Electric pallet jack
- Stocking
- Organizational Skills
- Communication skills
- Picker Packer
- Load & Unload trucks
- RF Scanner
- Materials Handling
- FIFO (first in, first out)
- Employee training
- Constructive feedback
- Customer service
- Problem solving
- Time management
- Adaptation skills
- Clear verbal communication
- Teamwork
Timeline
Sales Floor Academy Trainer
Walmart
04.2021 - Current
Material Handler
Pitney Bowes
03.2019 - 04.2021
Order Picker
Amazon
03.2016 - 03.2019
High School Diploma -
Opportunities For Learning