Carlos Mendoza Ruiz
Sacramento
Summary
Reliable Employee with demonstrated experience in hospitality and service industry such as Fast Food, Retail, Security, and Mill Worker. Strengths include exceptional customer service, Ability to handle high-pressure situations, Problem-Solving,Fast Learning, Multi-Tasking & Foreign Language Skills. Open to constructive criticism to further improve my performance to do my absolute best to make sure my work ethic is met with the Management requirements. Proven Ability to manage challenging situations calmly and efficiently while maintaining high levels of professionalism.
Overview
4
4
years of professional experience
Work History
Mill Operator
Fence works specialties
Sacramento
01.2024 - 06.2025
- Met specific product demands by selecting and installing correct cutting tools and accessories to produce accurate, high-quality work.
- Analyzed work orders to assess workpiece specifications for determining tooling instructions.
- Diagnosed and resolved mill problems and performed cleaning and basic maintenance on milling equipment.
- Stored supplies in designated areas following established procedures for safekeeping and retrieval of items.
- Manipulated controls and observed dial indicators to monitor, adjust and regulate speeds of machine mechanisms.
Front of House Employee
Chick-fil-A
Sacramento
02.2023 - 12.2023
- Worked with managers to report and resolve customer issues or concerns.
- Assisted guests with special needs or accommodations, ensuring an inclusive environment.
- Provided take-out services to customers who preferred to dine offsite.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Greeted guests upon arrival, providing a warm and welcoming atmosphere.
- Explained menu items, took orders and delivered food courses according to instruction.
- Monitored dining area to ensure optimal guest satisfaction and address any needs or concerns.
- Took multiple drive thru orders with care and no issues or complaints.
Store Protection Specialist
Ross Dress for Less
Sacramento
06.2022 - 02.2023
- Participated in loss prevention meetings and shared best practices.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Maintained detailed records of suspicious activities, thefts and other incidents.
- Coordinated with store management to address loss prevention concerns.
- Trained new staff on loss prevention strategies and company policies.
- Maintained high levels of alertness throughout shifts.
- Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
Retail Worker
Goodwill Inc
Sacramento
04.2021 - 05.2022
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Engaged with customers and recommended products based on needs and requests.
- Explained information about quality, value and style of products to influence customer buying decisions.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
Education
High School Diploma -
Valley High School
Sacramento, CA05-2022
Skills
- Customer service
- Team collaboration
- Attention to detail
- Effective communication
- Conflict resolution
- Order taking
- Menu knowledge
- Problem solving
- Loss prevention
- Cleaning and organization
- Operate cash register
- Table management
- Listening skills
- Restock shelves
- Self motivation
- Issue resolution
- Cleanliness standards
- Fast learning
- Server support
- Foreign language skills
- Multi-Tasking
- Respectful and Understanding
- Hard Working
- Improves Mistakes
Timeline
Mill Operator
Fence works specialties
01.2024 - 06.2025
Front of House Employee
Chick-fil-A
02.2023 - 12.2023
Store Protection Specialist
Ross Dress for Less
06.2022 - 02.2023
Retail Worker
Goodwill Inc
04.2021 - 05.2022
High School Diploma -
Valley High School