Carlos Martinez
Quality Control Assurance
North Hills
Summary
I have hands-on experience in the food industry as a seafood processor, sanitation worker for a seafood company, and a quality control technician in a food production company. As a seafood processor, I handled, cleaned, cut, and packaged seafood products while following strict hygiene, temperature control, and safety procedures. In my sanitation position, I was responsible for thoroughly cleaning and sanitizing equipment and production areas to meet health and regulatory standards. As a quality control technician, I performed laboratory testing, including pH testing, to ensure products met food safety and quality requirements. I also monitored production processes, inspected products, documented test results, and verified compliance with company and industry standards. Through these roles, I developed strong attention to detail, knowledge of food safety practices, experience working in fast-paced environments, and a commitment to maintaining high-quality products.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Quality Control Technician
Mission Foods
04.2025 - Current
- Implemented quality control measures during the weighing process, resulting in reduced product waste and increased customer satisfaction.
- Implemented rigorous quality control measures during laboratory analysis procedures, ensuring reliable results vital for decision-making processes.
- Delivered high-quality software solutions by establishing rigorous testing procedures and quality control measures.
- Worked closely with members of quality control, quality assurance and packaging teams in monitoring and improving consumer relations.
- Supported quality control efforts by conducting tests on materials and equipment to verify adherence to specifications.
- Calibrated and maintained instruments to keep equipment fully operational.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Documented information by maintaining daily logs and equipment record books.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Trained new associates in laboratory procedures and standards.
Sanitation Technician
Trident Seafoods
07.2023 - 04.2025
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Participated in ongoing training programs to stay current on industry best practices and emerging technologies related to sanitation processes.
- Maintained open communication lines with supervisors and peers, providing updates on progress toward daily goals while addressing any challenges encountered.
- Optimized chemical usage by accurately diluting products according to manufacturer''s specifications, minimizing waste while ensuring effective results.
- Employed power equipment and hand tools in cleaning and general maintenance.
- Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
Customer Service
Target
01.2021 - 01.2022
- Skilled customer service representative with over five years of experience in diverse industries.
- Proven ability to handle customer inquiries and resolve issues efficiently and effectively.
- Excellent communication and interpersonal skills, fostering positive client relationships.
- Strong problem-solving abilities, ensuring customer satisfaction and loyalty.
- Ability to work under pressure while maintaining a high level of attention to detail.
- Recognized for consistently exceeding performance targets and enhancing team productivity.
- Committed to continuous improvement and professional development in customer service.
- Responded to customer service inquiries, both in-person and by telephone.
- Provided exceptional customer service to drive satisfaction.
- Provided excellent customer service by addressing concerns promptly and professionally.
Team Member
McDonald's
08.2020 - 08.2021
- Dedicated team member with a passion for providing exceptional customer service in a fast-paced environment.
- Proficient in maintaining cleanliness and organization to ensure a welcoming atmosphere for guests.
- Skilled in collaborating with team members to achieve operational goals and enhance customer satisfaction.
- Experienced in food preparation and handling, adhering to safety and quality protocols.
- Adaptable and quick learner, able to handle multiple tasks efficiently under pressure.
- Strong communication skills, ensuring clear interactions with both customers and colleagues.
- Committed to upholding company standards and contributing to a positive team culture.
- Proficient in adhering to food safety standards and ensuring quality control during food preparation.
Education
High School Diploma -
James Monroe High School
06-2021
Associate Degree in Science - undefined
Los Angeles Valley College
Fullerton12-2025
Skills
Self-motivation
- Creativity
- Decision Making
- Multitasking
- Computer Skills
- Work Under Pressure
- Adaptability
- Teamwork
- Management
- Sanitation
- Enthusiasm
- Communications
- Sales
- Customer Satisfaction
- Food Preparation
- Cleaning procedures
- Health and safety compliance
- Chemical handling
- Quality control inspection
- Sanitation procedures
- Problem-solving
- calibration weights
- Visual inspection
- Product inspection
- Product sampling
- Testing procedures
- Calibration standards
- Testing protocols
- Auditing techniques
- Report preparation
- Customer focus
- Workplace safety
- GMP auditing
- Raw materials testing
- Critical thinking
- Attentive and observant
- Environmental sampling and testing
- Calibration
- Multitasking Abilities
- Cleaning and sanitizing
- Sampling methods
Certification
HACCP
Courses
- HACCP | alLison empower yourself
- Aug 2025
Timeline
HACCP
07-2025
Quality Control Technician
Mission Foods
04.2025 - Current
Sanitation Technician
Trident Seafoods
07.2023 - 04.2025
Customer Service
Target
01.2021 - 01.2022
Team Member
McDonald's
08.2020 - 08.2021
Associate Degree in Science - undefined
Los Angeles Valley College
High School Diploma -
James Monroe High School