Summary
Overview
Work History
Skills
Websites
Timeline
Generic

Carlos Martinez

Southern California

Summary

With over 20 years of experience in the automotive industry, I possess a wealth of knowledge and expertise in various business management roles. Throughout my career, I have consistently demonstrated strong abilities in driving organizational success through strategic decision-making and effective leadership. My diverse background has equipped me with a deep understanding of industry dynamics, allowing me to navigate challenges and capitalize on opportunities. Now, I am seeking an opportunity to leverage my extensive experience and proven track record to contribute to the growth and success of a forward-thinking automotive company.

Overview

25
25
years of professional experience

Work History

Dealer Account Manager

Lendbuzz
05.2024 - Current

Prospecting and Business Development: Identify and engage potential dealership partners to expand our network and increase market share in the automotive finance sector

Dealer Support and Relationship Management: Deliver exceptional support to existing dealer partners, ensuring their satisfaction and driving their success

Market Analysis: Conduct in-depth market research to uncover trends and opportunities in automotive finance, and adjust strategies accordingly

Brand Promotion: Elevate brand visibility and awareness through strategic outreach and effective communication



Account Manager

Westlake Financial
01.2022 - 05.2024
  • Prepare presentations and proposals to communicate company products and services to all levels of management within Independent and Franchise Dealerships
  • Identify sales prospects and contact these and other accounts assigned to you
  • Follow-up on new leads and referrals resulting from field activity in both independent and franchise dealers
  • Develop, maintain and grow current and potential dealer partners within the Independent and Franchise dealer communities
  • Constant and effective communication via phone and in-person visits with dealer partners to train on current programs and fast funding requirements
  • Provide solutions, rehash and restructure vehicle loans for approval in a profitable manner for Westlake and the dealership partners
  • Assist with the preparation of sales contracts by educating the dealer on what is needed for proper verification by Westlake Financial
  • Develop, maintain and understand sales materials and keep up to date on current financial product knowledge
  • Participate in marketing events such as seminars, trade shows, and telemarketing events for independent and franchise dealers
  • Knowledge/Experience with the use of DealerTrack, Routeone, or CUDL.

Finance Director

Riverside Metro Auto Group LLC
01.2015 - 01.2022
  • Oversee the efforts of vehicle sales associates to enhance the dealerships image, the customer experience and achieving 100% Customer Satisfaction
  • Forecast daily & monthly goals for the department and assist them in striving to meet
  • Assisted as Sales Manager when needed
  • Adhere to all state and federal laws and regulations as they apply to Finance and Insurance
  • Maintain an efficient workflow of all finance office processes
  • Responsible for determining lenders, based on credit, income and various factors
  • Responsible for tracking and maintaining CIT's (contracts in transit)
  • Adhere to Approved Product and Product Pricing Guidelines
  • Log all deliveries accurately and in a timely manner
  • Maintain chargebacks at an acceptable level
  • Verify lien payoff balances and automotive insurance policies
  • Assist the sales team in structuring deals
  • Adheres to all company policies, procedures and safety standards.

Territory Development Manager

WellCo Dealer Services
01.2012 - 01.2015
  • A full-service finance and insurance (F&I) company, training and consultant specialist dedicated to the needs of franchise and independent auto dealers
  • The focus on product innovation, superior customer service, compliance expertise, and result-driven training, to help redefine how their dealers measure success and grow their bottom line
  • Responsible for identifying performance gaps, conducting needs assessments, applying training tools/resources, providing feedback and coaching, ensuring improved growth, and development and effectiveness within the Sales/F&I department
  • Consultative approach to find new business, set appointments with business owners or decision makers either over the phone, face-to-face, through our network, and via referral partnerships that I cultivated
  • Strong persuasion, presentation, and public speaking skills
  • Well-versed with a proven track record of pipeline development and closing sales
  • Offered a full range of direct-to-consumer and B2B sales to service a diverse portfolio of clients, focused primarily on consumer products like service contracts, pre paid maintenance plans, Gap, and non cancelables to help increase profit and product penetration in sales
  • Managed over 75 accounts all throughout Southern California.

Regional Sales Manager

Inilex, Inc (SkyLink)
01.2009 - 01.2012
  • Regional Sales Manager for Southern California for Inilex / Sky LINK, State of the Art Stolen Vehicle recovery
  • Helping dealerships everywhere in Southern California maximize profit in 3 centers of the dealership along with maintaining excellent customer retention & CSI with just ONE Product! We also offer Inilex GPS Fleet Management, GPS Tracking for Lending, BHPH, and Power Sport for all your motorcycles, scooters and all ATV toys
  • Managed over 50 premier accounts through Southern California
  • Dealer partners included Top Dealer Groups, as well as National Accounts, Single Franchise Dealerships, Commercial Fleet- Parts and Delivery Operations
  • Sold telematics (GPS) product segments, including Fleet and Dealer Inventory Management Systems sales distribution, through new and pre-owned car dealer channel
  • Responsible for strategic planning and increased revenue opportunities through prospecting, developing, and managing strategic relationships, sales, development, and customer support
  • Generate new accounts, grow existing territories and helped develop the brand
  • Exceed sales and target objectives within the assigned region
  • Accountable for presentations, demonstrations, proposals, finance training, internal training, and dealership roll outs
  • Responsible for developing mutually beneficial business relationships with the top dealer/deal group accounts in the region
  • Provide feedback on the effectiveness of key initiatives, business development and company marketing.

Finance Director/ E-Comm Sales Director

AutoNation - Tustin Infiniti
01.2004 - 01.2009
  • Responsible for determining lenders, based on credit, income and various factors
  • Manage 'Red Flag' In-Store Process to ensure dealer compliance w/ privacy laws
  • Responsible for tracking and maintaining CIT's (contracts in transit)
  • Assist Sales Associates in the potential closing of deals
  • Oversee the efforts of vehicle sales associates to enhance the dealerships image, the customer experience and achieving 100% Customer Satisfaction
  • Forecast daily & monthly goals for the department and assist them in striving to meet it
  • Assisted as Sales Manager when needed
  • Adhere to all state and federal laws and regulations as they apply to Finance and Insurance
  • Maintain an efficient workflow of all finance office processes
  • Contract deals
  • Adhere to Approved Product and Product Pricing Guidelines
  • Log all deliveries accurately and in a timely manner
  • Maintain chargebacks at an acceptable level
  • Verify lien payoff balances and automotive insurance policies
  • Verify all customer signatures
  • Verify customer vehicle deposit receipts
  • Assist the sales team in structuring deals
  • Adheres to all company policies, procedures and safety standards.

Finance Manager

The CAR Group - Cerritos Infiniti
01.2000 - 01.2004
  • Responsible for determining lenders, based on credit, income and various factors
  • Manage 'Red Flag' In-Store Process to ensure dealer compliance w/ privacy laws
  • Responsible for tracking and maintaining CIT's (contracts in transit)
  • Assist Sales Associates in the potential closing of deals
  • Oversee the efforts of vehicle sales associates to enhance the dealerships image, the customer experience and achieving 100% Customer Satisfaction
  • Forecast daily & monthly goals for the department and assist them in striving to meet it
  • Assisted as Sales Manager when needed
  • Adhere to all state and federal laws and regulations as they apply to Finance and Insurance
  • Maintain an efficient workflow of all finance office processes
  • Contract deals
  • Adhere to Approved Product and Product Pricing Guidelines
  • Log all deliveries accurately and in a timely manner
  • Maintain chargebacks at an acceptable level
  • Verify lien payoff balances and automotive insurance policies
  • Verify all customer signatures
  • Verify customer vehicle deposit receipts
  • Assist the sales team in structuring deals
  • Adheres to all company policies, procedures and safety standards.

Skills

  • Strong negotiation skills
  • CRM proficiency
  • Territory Management
  • Pipeline Management
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Operations Management
  • Compliance knowledge
  • Brand Awareness
  • Financial Acumen
  • Problem-solving abilities
  • Excellent Communication
  • Organizational Skills
  • Effective Communication
  • Adaptability and Flexibility
  • Relationship Building
  • Business development and planning
  • Self Motivation
  • Client Relationship Management
  • Analytical Thinking
  • B to B sales
  • Operating Procedures and Policies

Timeline

Dealer Account Manager

Lendbuzz
05.2024 - Current

Account Manager

Westlake Financial
01.2022 - 05.2024

Finance Director

Riverside Metro Auto Group LLC
01.2015 - 01.2022

Territory Development Manager

WellCo Dealer Services
01.2012 - 01.2015

Regional Sales Manager

Inilex, Inc (SkyLink)
01.2009 - 01.2012

Finance Director/ E-Comm Sales Director

AutoNation - Tustin Infiniti
01.2004 - 01.2009

Finance Manager

The CAR Group - Cerritos Infiniti
01.2000 - 01.2004
Carlos Martinez