Knowledgeable Shift Manager proficient in scheduling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
14
14
years of professional experience
Work History
Shift Manager
Donsuemor inc
Alameda
09.2012 - Current
Plan, direct and co-ordinate manufacturing operations and activities for over 40 employees
Established and managed productivity standards to align team performance with operational goals
Prioritize, assign and review duties and work activities to meet productivity and quality goals
Plan, Organize and monitor resources to achieve efficient use of labor, equipment and materials
Managed labor and supply costs to ensure financial compliance. to work within financial budgets
Identify and implement process improvements
Identified and addressed production and quality issues through development and implementation of corrective action plans
Evaluate employee skills, identify and implement training requirements
Communicated goals and performance standards to ensure team alignment and accountability
Coached and counseled employees to enhance performance and productivity. towards improved performance
Conduct performance evaluations and make recommendations regarding employees
Customer service associate
Cardenas Market
Oakland
08.2015 - 10.2019
Served 50 customers daily by responding to inquiries and locating products
Supported team members by organizing inventory effectively when necessary in organizing inventory room, labeling products, unloading merchandise, and cleaning up
Assisted customers with product inquiries and store navigation.
Processed transactions accurately using point-of-sale systems.
Maintained clean and organized merchandise displays for easy access.
Education
Piedmont Adult School
Piedmont, CA
Some College (No Degree) - Management And Supervision
Los Medanos College
Pittsburg, CA
Skills
Operations management
Shift optimization
Resource management
Operational efficiency
Inventory control
Process improvement
Crisis management
Team leadership
Employee training
Employee coaching
Performance evaluation
Performance coaching
Time management
Conflict resolution
Effective communication
Team building
Team supervision
Workplace safety
Staff motivation
Mentoring
Relationship building
Decision-making
Attention to detail
Service excellence
Training
Equipment troubleshooting
Timeline
Customer service associate
Cardenas Market
08.2015 - 10.2019
Shift Manager
Donsuemor inc
09.2012 - Current
Piedmont Adult School
Some College (No Degree) - Management And Supervision