Carlos Jimenez
Quispamsis
Summary
Dynamic professional with a proven track record at Bell, where I led support for key clients like Irving Oil and JDI, enhancing telecommunications and data services. Skilled in customer service and problem-solving, I excel in high-pressure environments, demonstrating exceptional teamwork and critical thinking. Renowned for transforming challenges into solutions, ensuring client satisfaction and support efficiency.
Overview
26
26
years of professional experience
Work History
Customers Service and Business Enterprise Support
Bell
06.1999 - Current
Led support for large business enterprises in telecommunications and data services.
Supported sales teams on the creation of telephone networks
Direct customer interaction one on one with very sensitive customers. Eg; Irving Oil, JDI, Government of NB and others.
Education
Bachelor Of Administration - Accounting
Instituto Nacional Enrique Gomez Varrillo
GUATEMALA Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Calm under pressure
- Decision-making
- Problem resolution
Languages
English
Full Professional
French
Full Professional
Spanish
Full Professional
Italian
Elementary
Timeline
Customers Service and Business Enterprise Support
Bell
06.1999 - Current
Bachelor Of Administration - Accounting
Instituto Nacional Enrique Gomez Varrillo
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