Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Carlos Ferrer

Carlos Ferrer

La Puente

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Manager

7 Leaves Cafe
El Monte
07.2023 - Current
  • Lead a team of 24 employees to serve outstanding customer service consistently.
  • Manage and strategize to meet labor goals, maximize efficiency, prioritize customer satisfaction, and achieve high SPLH results
  • Developed structured employee growth plans for management team members, enabling clear, measurable progress, with monthly realignment.
  • Designed structured training programs for new employees, providing clear certification pathways that enhance confidence, efficiency, and communication skills.
  • Led pilot store operations for multiple company launches, coordinating seamless communication with Marketing, Operations, and R&D. Navigated feedback processes to ensure successful company-wide rollouts.

Machine Operator

Superior Equipment Solutions
City of Industry
03.2021 - 01.2022
  • Operated advanced machinery, including laser cutters and press brakes, ensuring precision, efficiency, and compliance with production standards.
  • Aligned teamwork and communication strategies to successfully reach common objectives.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.

Education

California State University of Fullerton - Cyber Security

California State University of Fullerton
Fullerton, CA
06-2026

Skills

  • Project management
  • Team collaboration
  • Operational budgeting
  • Analytical thinking

Languages

Spanish, Fluent

Certification

  • ServSafe Certification

Timeline

Store Manager

7 Leaves Cafe
07.2023 - Current

Machine Operator

Superior Equipment Solutions
03.2021 - 01.2022

California State University of Fullerton - Cyber Security

California State University of Fullerton

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Carlos Ferrer