Carlos Díaz

Increased repeat business by fostering trust-based relationships with key accounts through regular communication. Increase sales revenue by identifying and targeting high potential accounts. Create an attractive environment for customers while maintaining the organization and cleanliness of the store. Optimized territorial coverage through strategic route planning for maximum efficiency in face-to-face meetings with customers. Accurately represent and declare company policies to all current and potential clients.
Immediately mail all leads and registrations to the company. Inform the President of all issues related to the company's customers within the sales territory.

Formulate, plan and execute projects with the national and international community, in America, Europe and Asia, with more than 200 institutions. Administering and managing strategic work plans and budgets for 40 projects, worth $700,000 USD annually. Responsible for monitoring and controlling administrative processes and financial aspects of cooperation projects. Responsible for optimizing methods and processes through strategic planning elements and data analytics and big data tools, guaranteeing short- and long-term compliance and control of project and institution management indicators. Responsible for leading and coordinating the tactical and technical work of a Human Talent of 25 specialized professionals. Responsible for promoting new projects to the Presidency and board of directors, leading to the development of new plans, policies and improvement strategies for the institution.

Manage the planning and strategic management of the production and marketing process of the Resortwear line. Responsible for monitoring and controlling the sales budget, managing Human Talent, negotiating with suppliers, monitoring the production and logistics system. Responsible for optimizing methods and processes through data analytics and big data tools, guaranteeing elements of compliance and quality control. Responsible for the sustainability of the production and marketing process. Coordinate communications and cases with suppliers and customers.

Responsible for monitoring and controlling administrative and academic processes, optimizing methods and processes through data analytics and big data tools, ensuring short and long-term compliance and control elements of management indicators. Manage the relationship and communication system with
internal and external clients. Lead internal auditor of the institution's technical-administrative and academic departments and processes, under the international standard ISO 9001:2015. Responsible for leading the execution of the strategic work plan and budgets of the Marketing, Planning and Graduate departments, for a fee approximately $90,000 USD annually.