Carlos Cisneros
Los Angeles
Summary
Dynamic sales professional with extensive experience at Charter Communications, excelling in both inside and outside sales. Proven track record in building strong client relationships and increasing sales through expert product knowledge and effective communication. Skilled in sales techniques and adept at addressing customer needs, ensuring satisfaction and loyalty.
Overview
17
17
years of professional experience
Work History
Business Owner
Precision Printing
04.2021 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Outside Sales
Charter Communications
01.2018 - 04.2021
- Prospected for new business through outside sales , solicitation, networking and Door to Door Sales .
- Reduced administrative burden on outside sales representatives through efficient coordination of travel arrangements for clients .
- Supported outside sales representatives as needed during complex negotiations or high-priority client engagements.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Sales Advisor
House Of Imports Mercedes Benz
10.2014 - 01.2018
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Principal Distribution Independent Contractor
Clark Auto Parts
09.2010 - 10.2013
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Driver Manager
Pallets Enterprise Inc
09.2008 - 08.2010
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Diploma
South East High School
South Gate, CA06-2008
Skills
- Inside and outside sales
- Field sales expertise
- Sales and use tax insight
- Sales techniques expertise
Timeline
Business Owner
Precision Printing
04.2021 - Current
Outside Sales
Charter Communications
01.2018 - 04.2021
Sales Advisor
House Of Imports Mercedes Benz
10.2014 - 01.2018
Principal Distribution Independent Contractor
Clark Auto Parts
09.2010 - 10.2013
Driver Manager
Pallets Enterprise Inc
09.2008 - 08.2010
Diploma
South East High School
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