Carlos Cervantes
Downey
Summary
Experienced in handling operational tasks and providing administrative support. Strong communication skills and adaptability to contribute to team goals. Proven track record of effective problem-solving and collaboration for achieving desired outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Indoor Playground Staff
Candeeland
10.2024 - 05.2025
- Assisted in training new staff on operational protocols and customer service standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Implemented process improvements that enhanced service speed and accuracy.
- Coordinated inventory management, ensuring optimal stock levels and order accuracy.
- Supported team by resolving customer inquiries and issues promptly.
Delivery Driver
CDG Machinist
01.2024 - 09.2024
- Verified items and model numbers to match products on invoice with quantities loaded.
- Assisted warehouse staff with daily operations such as unloading shipments or organizing stock shelves.
- Maintained set routes and schedules to meet customer expectations.
Invoice Clerk
CDG Machinist
04.2023 - 09.2024
- Processed invoices and payments accurately, ensuring timely delivery of goods and services.
- Resolved invoice discrepancies in timely manner.
- Communicated effectively with customers regarding payment status or other issues impacting ability to pay.
Education
High School Diploma -
Columbus High School
06.2024
Skills
- Payment tracking
- Dispute Resolution
- Positive attitude and enthusiasm
- Customer Service
- Cleaning and sanitation
- Deadline Management
- Patience and Empathy
- Listening and Comprehension
- Strong teamwork
Certification
Adult, Child and Infant, Pediatric CPR/AED & First Aid
LANGUAGES
Spanish - Bilingual, Native
English - Bilingual
Timeline
Indoor Playground Staff
Candeeland
10.2024 - 05.2025
Delivery Driver
CDG Machinist
01.2024 - 09.2024
Invoice Clerk
CDG Machinist
04.2023 - 09.2024
High School Diploma -
Columbus High School
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