Carlos Cano
Reedley
Summary
Performance-oriented manufacturing professional with demonstrated skills in enhancing workflows and resource utilization to achieve demanding company targets. Hardworking leader and analytical problem-solver with conscientious approach to tackling operations issues. Decisive leader and collaborative team-builder with good planning and multitasking abilities. Handle all types of customer service requirements in high paced environments with excellent analytical, schedule management and document preparation skills.
Overview
7
7
years of professional experience
Work History
Supervisor
Eastside Packing
10.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Solicited customer feedback to identify and improve on areas of weakness.
Supervisor/Line Coordinator
SunWest Fruit Co Inc
12.2019 - 10.2021
- Motivated team members through employee incentive programs and strong leadership.
- Examined completed work to identify quality issues.
- Developed training documents for onboarding employees.
- Maintained budget and financial records according to company policies.
- Coordinated, planned and delegated daily work activities to staff.
- Entered data, generated reports, and produced tracking documents.
Member Service Associate
Costco
03.2017 - 11.2019
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Beaverton High School
Beaverton, OR06.2012
Skills
- Business Development
- Schedule Development
- Inventory Control
- Process Improvement
- Staff Management
- Relationship Building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor
Eastside Packing
10.2021 - Current
Supervisor/Line Coordinator
SunWest Fruit Co Inc
12.2019 - 10.2021
Member Service Associate
Costco
03.2017 - 11.2019
High School Diploma -
Beaverton High School
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