Carlos Bonilla
Palmdale
Summary
Dynamic barista trainer with hands-on experience in coffee brewing and espresso preparation. Delivering friendly, efficient customer service while maintaining food safety compliance and operational excellence. Proven ability to resolve customer concerns effectively, enhancing overall satisfaction.
Overview
5
5
years of professional experience
Work History
Barista Trainer
Starbucks
Palmdale
10.2021 - Current
- Prepared and served coffee, espresso beverages, and food items, ensuring quality and consistency.
- Deliver friendly and efficient customer service in a fast-paced environment.
- operated cash registers and processed cash, credit and mobile payments accurately.
- Maintained cleanliness and organization of workstations, dining areas, and equipment.
- Followed food safety, sanitation, and health guidelines.
- Resolved customer concerns with professionalism and efficiency, contributing to positive customer experiences.
Cashier
Dollar Tree
Palmdale
01.2025 - 02.2025
- Operated cash register and processed customer transactions efficiently.
- Maintained accurate cash drawer and balanced at shift end.
- Assisted customers with product inquiries and store layout navigation.
- Handled returns and exchanges according to store policies.
- Ensured cleanliness and organization of checkout area at all times.
- Collaborated with team members to improve customer service experience.
- Stocked shelves and organized merchandise to ensure availability.
Education
High School Diploma -
Central High School
Los Angeles, CA06-2024
Skills
- Customer transaction processing
- Barista techniques
- Employee training
- Customer relationship management
- Health regulations
- POS system operation
- Customer transaction processing
- Inventory management
- Machine troubleshooting
- Cleanliness standards
- Team collaboration
- Cleanliness standards
Languages
Spanish
Professional
Timeline
Cashier
Dollar Tree
01.2025 - 02.2025
Barista Trainer
Starbucks
10.2021 - Current
High School Diploma -
Central High School