Carlos Ardila Olachica
Vancouver,BC
Summary
I AM A RESPONSIBLE, DYNAMIC PERSON, WITH ASPIRATIONS, DESIRE TO IMPROVE AND GOALS BASED ON THE ACHIEVEMENT OF OBJECTIVES; I AM A FAST LEARNER AND I AM INTERESTED IN COMPLYING IN AN ADEQUATE MANNER WITH PUNCTUALITY, HONESTY AND RESPONSIBILITY IN THE DIFFERENT ACTIVITIES THAT I CARRYOUT. I AM WILLING TO COMPLYWITH THE DIFFERENT FUNCTIONS, OBLIGATIONS AND WORK RULES THAT YOU HAVE ESTABLISHED, I PRESENT MYSELF WITH GREAT ENTHUSIASM TO YOUR ENTITY, AND THUS BE PART OF THE FULFILMENT OF GOALS SET OUT IN YOUR MISSION.
Overview
6
6
years of professional experience
Work History
Costumer Consultant
WEBHELP Group
07.2023 - 08.2023
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Understand and follow data protection and privacy regulations when dealing with customer information
- Created and developed detailed work plans to meet business priorities and deadlines.
- Be aware of and respect cultural differences when interacting with a diverse customer base.
Sales Assistant
Baguer S.A.S
01.2018 - 05.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
Bachelor of Science - Electromechanical Engineering
Santander Technological Units
Bucaramanga, COL05.2022
High School Diploma -
Gabriela Mistral Institute
BUCARAMANGA, COLSkills
- Work Product Development
- Corporate Partnerships
- Market Penetration
- Issue Resolution
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Costumer Consultant
WEBHELP Group
07.2023 - 08.2023
Sales Assistant
Baguer S.A.S
01.2018 - 05.2018
Bachelor of Science - Electromechanical Engineering
Santander Technological Units
High School Diploma -
Gabriela Mistral Institute
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