Carlos Ahumada
Calgary,AB
Summary
Results-driven Business Manager with a Bachelor's degree in Business Administration and over five years of extensive experience in the banking and financial sector. Proficient in financial management, accounting, and business development, with a demonstrated ability to ensure financial compliance, optimize operational efficiency, and elevate the overall customer experience. Skilled in data analysis and project management, committed to continuous learning, and adaptable to new challenges. A proven track record of success in various roles across different industries, consistently exceeding expectations and upholding the highest standards of excellence. Ready to leverage a strong skill set to drive growth and innovation in a fast-paced, dynamic work environment.
Overview
16
16
years of professional experience
Work History
Volunteer
Treasurer and Board member. SpanicArts Non profit
06.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Financial Administrator
VCAD
07.2022 - Current
- Managing over 100 day-to-day financial operations of online campus Continuously analyzing campus financial data to guarantee responsiveness to issues Working with students to ensure appropriate funding is secured Supporting administrative functions of campus to enhance student experience Ensuring compliance with internal and external policies, procedures and standards Acting in manner that upholds College standards
- Reconciled accounts and investigated variances.
- Completed clerical and data entry tasks to optimize financial procedures.
- Identified and corrected miscalculations and financial discrepancies to support quality assurance.
- Analyzed budgets, forecasts and current trends to support overall financial operations.
- Utilized financial software to prepare consolidated financial statements.
- Evaluated and negotiated contracts to procure favorable financial terms.
Financial Assistant
Visual College of Art and Design
04.2022 - 06.2022
- Analyze and collect according AR
- Make AR reports
- Receive payments
- Send and organize invoice
- Call over 30 clients to collect, make payment plans.
- Analyze, organize, correctly enter financial information in different software.
- Prepared reports used in making key decisions.
- Explained and documented types of services to be provided for clients, and responsibilities to be taken by personal financial advisor.
Volunteer
Centre for Newcomers
02.2021 - 04.2021
- For Tax season
- Helping with pre screen and eligibility for Tax support.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
Mall administrator
IFB Inversiones
03.2017 - 08.2018
- Responsible for administration of Strip Center with 15 commercial premises and super market
- Management of collection of monthly leases
- Development of commercial activities to generate greater flow of public in commercial center
- Manage partners of shopping center.
- Maintained personnel records and updated internal databases to support document management.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Targeted new customers to grow geographic reach and increase revenue.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
Trainer Resource Person
Sence
11.2016 - 12.2016
- Responsible to dictate financial mathematics leveling course
- Course dictated through Consultant "We believe" for Bank BCI.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Provided coaching and mentoring to employees.
- Trained and mentored over 50 new personnel hired to fulfill various roles.
Project Manager
Don Tomas, Hotel
01.2016 - 12.2016
- Responsible for ensuring compliance with contract for remodeling of rooms.
- Hotel house of Don Tomás, in San Pedro de Atacama
- To manage mining camp facilities for residential use in slaughter
- Responsible for reception and purchases of materials needed for work
- Comply with safety regulations on site
- Ensure compliance, in timely manner, with execution of remodeling.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
Director
BISA
08.2014 - 12.2015
- Responsible for administration of the company
- Marketing inputs for construction, mining and security elements
- Responsible for development of new business units.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
Executive Account Manager
Corpbanca Bank
10.2013 - 12.2014
- Responsible for administration for portfolio of 600 clients
- Controlling overdrafts, managing collections, reducing provisions, selling current accounts, insurance, consumer loans and mortgages
- During performance achieved levels of compliance over what was expected.
Branch Manager
Bank of Chile
01.2012 - 07.2013
- Responsible for fulfillment of established goals, recruitment of new clients, management of collections and provisions of customer portfolios
- Attention contingencies of clients with particular cases
- During performance was able to generate greater autonomy in executives tasks.
- This through learning generated in each member.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Consulted customers to boost product sales and services.
- Resolved various issues impacting sales management and business operations.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Coordinator of Productivity
Bank of Chile
03.2011 - 12.2011
- Responsible for teaching and transmitting new sales model aimed at account executives throughout Chile.
- Coordinate productivity of branches assigned during commercial productivity project
- In charge of implementation of good practices and structured sales habits that allow to maximize use of resources
- During performance of this position managed to radically modify executives behaviors that were unfocused and ad ported to be disengaged by their results.
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
Account Executive
Bank of Chile
03.2008 - 02.2011
- Responsible for management of portfolio of 1,700 clients
- Controlling overdrafts, managing collections, reducing provisions, selling current accounts, insurance, consumer loans and mortgages
- During two periods achieved levels of compliance over what was expected.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
Education
AEC / DEP or Skilled Trade Certificate in Diplomado - Strategic Control Systems
University of Chile
Santiago, ChileBBA - Bussines
University Saint Tomás
Santiago, ChileHigh School Diploma -
Piamarta High School
Santiago, ChileSkills
- Marketing
- Business Development
- CRM Software
- Construction
- Account Management
- Facilities Maintenance
- Logistics
- Salesforce
- Math
- Accounting
- Accounts Payable
- Negotiation
- Pricing
- Data Analysis
- Management
- Project Management
- Languages
- Spanish - Expert
- Certifications and Licenses
- Driving Licence Class 5
- TDG Certification
- Verbal and Written Communication
- Team Collaboration
- Event Planning
- Document Management
- Project Oversight
Additional Information
- Willing to relocate: Anywhere Personal Details
Timeline
Volunteer
Treasurer and Board member. SpanicArts Non profit
06.2023 - Current
Financial Administrator
VCAD
07.2022 - Current
Financial Assistant
Visual College of Art and Design
04.2022 - 06.2022
Volunteer
Centre for Newcomers
02.2021 - 04.2021
Mall administrator
IFB Inversiones
03.2017 - 08.2018
Trainer Resource Person
Sence
11.2016 - 12.2016
Project Manager
Don Tomas, Hotel
01.2016 - 12.2016
Director
BISA
08.2014 - 12.2015
Executive Account Manager
Corpbanca Bank
10.2013 - 12.2014
Branch Manager
Bank of Chile
01.2012 - 07.2013
Coordinator of Productivity
Bank of Chile
03.2011 - 12.2011
Account Executive
Bank of Chile
03.2008 - 02.2011
AEC / DEP or Skilled Trade Certificate in Diplomado - Strategic Control Systems
University of Chile
BBA - Bussines
University Saint Tomás
High School Diploma -
Piamarta High School
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