Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Carlo Dolores

Carlo Dolores

Burnaby

Summary

Seasoned Global Network Solution Engineer with extensive experience in managing network infrastructure and a proven track record in facilitating seamless merger and acquisition transitions.


Led the assessment which encompasses the gap analysis, evaluation of infrastructure and operations, covering elements like back-end infrastructure, data centres, network, telephony, cloud services, and directory services. It also includes an examination of end-user computing aspects, such as laptops, SCD and mobile devices, along with service desk and on-site IT support services.


Additionally, the assessment extends to Enterprise Communication and Collaboration Tools, including email, video conferencing, and data storage and sharing platforms.


Furthermore, Led the analysis in identifying and addressing risks related to infrastructure integration, such as data security, system compatibility, and operational disruptions, by developing contingency plans. Effective stakeholder engagement and effective communication, as the process involves liaising between various stakeholders, providing regular updates, coordinating with internal teams and vendors, and ensuring alignment throughout the integration assessment process.

Overview

13
13
years of professional experience
13
13
Certification

Work History

Global Senior Network Solution Engineer

Givaudan
06.2018 - 09.2023
  • Led the assessment of network infrastructure of acquired companies, identifying integration challenges, and proposing solutions for network consolidation.
  • Collaborated with cross-functional teams to develop and execute integration plans, meeting project timelines and minimizing disruptions to business operations.
  • Oversaw the migration of network configurations, IP addressing schemes, and routing protocols, ensuring minimal downtime and optimal performance.
  • Conducted thorough testing and validation of integrated networks, addressing any technical issues promptly and ensuring data security compliance.
  • Implemented network monitoring and management tools to maintain network health, troubleshoot issues, and optimize performance.
  • Collaborated with the IT team to design and implement network security measures, reducing security vulnerabilities and ensuring compliance with industry standards.
  • Led in the planning and execution of network upgrades, enhancing overall network speed and reliability.
  • Provided Tier 3 support for network-related issues, resolving critical incidents promptly to minimize downtime.
  • Conducted regular network performance analysis and implemented optimization strategies to improve network efficiency.
  • Documented network configurations, procedures, and best practices, ensuring knowledge transfer within the team.


Achievement:

Successfully led the integration of network infrastructure for two acquired companies, Golden frog and Vika B.V, resulting in a seamless transition and substantial cost savings. Coordinated the consolidation of disparate network systems, standardizing protocols, and configurations, and ensuring compatibility between legacy equipment. Achieved a 30% reduction in operational expenses through efficient resource utilization and negotiated vendor contracts, while maintaining network reliability and security. Received commendation from senior management for the pivotal role in completing the merger within the stipulated timeline, enabling uninterrupted business operations and customer service.

Solution Network Engineer

D2x Expertise
03.2015 - 06.2018
  • Led the network strategy and architectural roadmaps and making sure they are aligned with Global IT tactical and strategic plans
  • Heavily involved in projects that affect the global network, reliability, and performance technologies
  • Led architectural and engineering initiatives spanning from LAN, WAN, Wireless, Zero Trust,OT, Smart Connected Device, IoT, DNAC, SDA.
  • Developed and Document detailed network designs that incorporated best practices.
  • Provided advanced expertise to business and technology leaders, addressing emerging requirements.
  • Provide technical decision making for Network services like Cisco ISE, Prime,Wire- less Infra, IPAM, NAC,ITOT integration,Smart Connected Device,IoT, DNA centre
  • Provide valuable support for additional hardware components associated with the project, contributing to the overall success of the network upgrades.
  • Execute network implementation and production cutover services during non-standard business hours as necessary, minimizing disruptions

Network and Security Engineer

UOB Kay-hian
01.2014 - 03.2015
  • Point of contact for network Routing and switching technologies
  • Monitors security audit and intrusion detection system logs for system and net- work anomalies and provide investigation reports
  • Demonstrated experience identifying opportunities and providing technical responses in RFPs/RFIs/SOWs
  • Managing Enterprise Cisco|Juniper routers & Switches, VPN, Netscaler load bal- ancers, DNS, Cisco PIX/ASA Firewall, Juniper SRX/SSG, Fortinet, Draytek, Check- point
  • Operation and support duties: Plans, designs, and implements networked systems, including configurations; supporting/troubleshooting network/firewall problems
  • Ensures the data network and all related security equipment are in working order
  • Responds to security incident events and repairs all trouble reports related to the data network and security.

Network Provisioning Engineer

AT&T, ZenithPTE LTD
12.2010 - 01.2014
  • Provide thought leadership, assess client current state and translate best-practise method to achieve future state of Network architecture
  • Responsible for the implementation, configuration, and troubleshooting of complex redundant and secure multi-layer customer networks AT&T Global Hosting services.
  • Provide solution which may include any of the following components (Data center design, Networking, Systems hardware, System Architecture, Virtualization, System Management and Security
  • Lead technical implementation and working closely with customer/partners implementing architectural design with business use cases, trade-offs, and risk mitigation included
  • Analytical approach and ability to identify dependencies and key impacts in a large and complex process and system landscape and visualize these to different stake- holders

Achievement:

  • Network Scaling support of several AT&T data centre co-locations.
  • Facilitate smooth project execution without causing any down time to stake- holder’s infrastructure
  • Able to resolve all opened trouble tickets within stipulated time frame in accordance to SLA
  • Able to manage customer's expectation by constantly communicating and providing solutions to critical problems to minimize any business impact.

Education

Bachelor of Science - Computer Engineer

Jose Rizal University
Philippines
04.2005

Associate of Science - Computer Technology

Philippine Science Technology Center
Philippines
04.2000

High School Diploma -

CAA Las Pinas National High School
Philippines, Las Pinas City
04.1998

Skills

Skills:

Detailed Design and Build of Infrastructure Services for Merger and Acquisition planning

Regulatory Standard and Best Practice Compliance, Operations Management

Leading Network Architecture and Infrastructure Planning, Implementation

Driving Operational Efficiency Business Requirements

Commitment to Highest Level of Customer Service

Disaster Planning and Recovery

Strong Technical Leading and Team Collaboration

Client Site Consulting Service

Key Client and Stakeholder Liaison

Performing Infrastructure Audits

Familiarity with Agile and PRINCE 2 frameworks

Team Representative at Board Level

Experience in ITIL Change Management Processes

Technical and Risk Assessment

Certification

  • ITILv3
  • CCNA Security
  • CCNP Design
  • CCNA Route and Switching
  • CCNP Route and Switching outing
  • VCA-Cloud
  • VCP – IAAS
  • VCA-DC virtualization
  • VCP - DC Virtualization
  • Fortinet NSE1-2 Network Security Associate
  • Fortinet NSE4-5 Network Security Professional
  • Lean Six Sigma - Yellow belt
  • AWS Certified Cloud Practitioner

Languages

English
Full Professional
Malay
Elementary

Timeline

Global Senior Network Solution Engineer

Givaudan
06.2018 - 09.2023

Solution Network Engineer

D2x Expertise
03.2015 - 06.2018

Network and Security Engineer

UOB Kay-hian
01.2014 - 03.2015

Network Provisioning Engineer

AT&T, ZenithPTE LTD
12.2010 - 01.2014

Bachelor of Science - Computer Engineer

Jose Rizal University

Associate of Science - Computer Technology

Philippine Science Technology Center

High School Diploma -

CAA Las Pinas National High School
Carlo Dolores